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“Almost perfect!” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Christiansburg

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Holiday Inn Express Hotel & Suites Christiansburg
2.5 of 5 Hotel   |   2725 Roanoke Street, Intersection I-81 & Exit 118C, Christiansburg, VA 24073   |  
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Ranked #4 of 13 Hotels in Christiansburg
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Almost perfect!”
4 of 5 stars Reviewed July 17, 2014

Often when we stay at a hotel on points, even though that proves we spend plenty of money with that chain, we're treated almost like an inconvenience. That's never made sense to is. In any event, we were treated just as everyone else - with great customer service from Eric. We had a nightmare exit from DC that day and just decided to cut out trip short because of it. This was a great hotel to do that. They had a roomy King suite, an indoor pool, and a workout room. The only observation I would share is that the indoor pool's room is like a sauna (they keep the windows open); and, the workout room is a meat locker. Everything was clean and pleasant. The view isn't great but there are good restaurants close by.

Stayed July 2014
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98 reviews from our community

Traveler rating
    41
    32
    15
    4
    6
See reviews for
47
18
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Manassas, Virginia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 13, 2014

It was a quiet, clean room but air conditioner smelled very musty. Front desk gave us a room freshner but it was a temporary fix. They need to service the air conditioner in room 317
Other than that it was a good value and close to VT.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Christiansburg, responded to this review, July 30, 2014
Dear Izmirgirl,

Thank you for taking the time to write us a review regarding your recent stay. I am pleased you liked the location of our hotel. On the other hand, I would like to apologize for any inconvenience the room conditions may have caused you. Rest assured that the issues you have raised about the AC unit in the room has been documented and will be forwarded to the appropriate departments for necessary actions.

Once again, thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jasper, Georgia
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2014

One of the best HI Express hotels I have stayed at! They go the extra mile to make you feel at home. Clean and comfortable rooms. They even have Gluten Free options, severed separately, for breakfast, truly amazing!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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JACKSON
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

We stayed at the holiday inn express on our way from Jackson, TN to Maryland and to continue to OH, I left my purse behind. They was kind enough to fedex it to me overnight. I continued my vacation without delay. Our stay there was great. The staff was friendly and very helpful, the room was large and very clean. We will be stopping here again when we travel from TN to MD. Thanks to all the staff. Oh, the breakfast was included and it was wonderful.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Bern, North Carolina
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 20, 2014

I stayed at this hotel for one night mid-week on a business trip. My room was clean, comfortable, modern and spacious. The internet service was great so I was able to work until late in the evening. Great location to come a go. I'd stay here again when I return to the area.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tunnel Hill, Georgia
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 29, 2014

On our way to Maryland this was a good stop half way for us. The room way neat and clean and the breakfast bar was good as usual. The staff was very courteous and helpful. Our original room wasn't ready so the kind clerk went and got us a better room for same price. That was sweet!! Even had time to enjoy the town a little before sleeping in a wonderful bed!

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cross Lanes, West Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stay at this hotel every time we visit family. It is always a pleasure. The staff is great. The room always clean and the beds so comfortable. Breakfast is good also. I would definitely recommend this hotel

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Christiansburg

Address: 2725 Roanoke Street, Intersection I-81 & Exit 118C, Christiansburg, VA 24073
Phone Number:
Location: United States > Virginia > Christiansburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Christiansburg
#5 Business Hotel in Christiansburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Christiansburg 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The award winning Holiday Inn Express Hotel & Suites in Christiansburg is nestled in the beautiful Virginia Mountains along Interstate 81. The hotel is located minutes from Virginia Tech and Radford University. Blacksburg, Roanoke and Salem are easily accessible from the hotel. Enjoy the Southern hospitality of the area without sacrificing business conveniences. We have a very friendly staff that will make your stay feel like you are right at home. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Christiansburg, VA and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Christiansburg
Holiday Inn Christiansburg
Christiansburg Holiday Inn

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