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“Good Weekend Hotel” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Christiansburg

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Holiday Inn Express Hotel & Suites Christiansburg
2.5 of 5 Hotel   |   2725 Roanoke Street, Intersection I-81 & Exit 118C, Christiansburg, VA 24073   |  
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Ranked #4 of 13 hotels in Christiansburg
washington dc
Top Contributor
56 reviews 56 reviews
41 hotel reviews
Reviews in 35 cities Reviews in 35 cities
99 helpful votes 99 helpful votes
“Good Weekend Hotel”
4 of 5 stars Reviewed October 14, 2013

I wasn't pleased with the nightly $265.00 room rate, but hoteliers in this area are notorious for poaching prices during VT events. Needless to say, it was a nice hotel, modern and comfortable.
The hotel could use a little more attention with respect to room cleaning, especially with the bed sheets. Our had stains all over them. We called the front desk and they brought us replacement sheets within minutes.
The toilet was also clogging several times during our two night stay. The plunger never left our sight.
The breakfast was good and the coffee was excellent. All in all, I would stay again.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 people have reviewed this hotel

Traveler rating
    35
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    13
    4
    5
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Parkville
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 6, 2013

Once again, we had an activity for my son at V-Tech and I waited too late to make a reservation in Blacksburg soooo ... we got this place instead. This Holiday Inn room was clean and it smelled clean. Everything work as needed and the AC was really cold (just the way I like it). It was a short drive to Tech and the hotel is located near any number of amenities and the continental breakfast was included and as far as continental breakfast go ..... well, you know. Nice enough to spend the night - I recommend it.

Room Tip: Come and reserve early.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Christiansburg, responded to this review, October 22, 2013
Dear Clos796,

We appreciate your feedback. I am happy to read that you found our clean rooms and amenities commendable. Our goal is to provide superior accommodations and a unique stay to all of our guests. I am glad we exceeded your expectations. Thank you again for your review. We look forward to making your next stay even more memorable.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, AL
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 22, 2013

My last review was giving benefit of doubt to HIE C'Burg. Yes, they have "updated" the wallpaper and flooring, and the card reader on the side door sometimes works. We always have an issue with at least one of the "keys". When you get "home", you really would like to just get in your room, but four times in two days we had to have the key recoded. I was lectured on how to care for an why the key would not work, it was all my fault, no apology. I have stayed plenty of place and not had the issue with keys. The time before last, we had an issue with loud music from the room next door and we were told by the front desk that it was "awkward" for him. Also, the sheets are thinner and thinner and I honestly don't believe the bathroom has had a real cleaning since the place was built. The room doors need "stops" so they don't constantly SLAM all night long. Shop around and spend wisely, fellow traveler.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Christiansburg, responded to this review, October 9, 2013
Dear NeccoQueen,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 5, 2013

I will echo what others have said, though my family only stayed one night. Nice, updated hotel, clean rooms and a good free breakfast that is equivalent to other HI express hotels. Staff here are very friendly and willing to do whatever necessary to ensure you have a good stay. Would definitely stay again, and probably will again next year.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cross Lanes, West Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

We have stayed at this hotel several times while visiting family. We loved our room. The beds are so comfortable. The breakfast was good. This is a great location. I would recommend this hotel. The staff was wonderful as well.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca G, General Manager at Holiday Inn Express Hotel & Suites Christiansburg, responded to this review, September 5, 2013
Dear Danny H,

Thank you for staying at our location. We strive to have the best of service and I was happy to hear that we were able to provide that for you! We hope to have you stay with us again next time you are traveling by.

Rebecca Gabris
General Manager
hiechristiansburg@hotmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 30, 2013

Our son is a new Hokie, and our most recent stays have been at the Holiday Inn University location in Blacksburg. We moved him in and found we needed to stay an extra night, the HI in Blacksburg and the one in Christianburg (less than 5 miles from campus) were booked, but I was able to get a room here (which is less than 10 miles from campus)

There is free wifi, which worked fine and breakfast was included. It was held in a good size dining area, included eggs, fresh fruit, yogurt, cereals and a pancake maker. It was a typical HI Express breakfast and well maintained.

Even though this isn't as close to campus as many other hotels, it's not a bad ride if you can't get a room closer and the hotel is worth staying in. I would stay again and the only complaint I have is that the price higher than I would have expected, especially further from campus. I even paid less for the previous night right in Blacksburg.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca G, General Manager at Holiday Inn Express Hotel & Suites Christiansburg, responded to this review, September 5, 2013
Dear SkiBune,

Thank you for choosing to stay with us! I am happy to hear that we meet and exceeded your expectations! We look forward to having you stay with us again in the future.

Rebecca Gabris
General Manager
hiechristiansburg@hotmail.com
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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 15, 2013

We stayed at the Holiday Inn Express twice this past week, one night on our way to our destination, and then again on our way back. We were traveling with our two children (ages 4 months, and 3 years, and knew we were going to be getting in later at night (10pm), and with tired/crabby children to boot.

Check in was easy, with no wait obviously, since it was so late. We decided to get two adjoining rooms, both with queen beds. We stuck our pack and play in the bathroom of the first bedroom, and set our 3 year old up in the main bedroom area. Then we opened the doors that connected the rooms, and set ourselves up in the second bedroom.

It seemed to work really well, we were able to move around in the first bedroom and read and relax from the long drive without disturbing our little ones, and they were still close enough by that I felt safe. The pack and play was too large for us to close the door to the bathroom, but it was great for a small dark quiet space for our 4 month old, and it kept the baby who is a very noisy sleeper from waking up our three year old who is a very light sleeper.

Bathroom was clean, and provided the usual shampoo and conditioner, as well as a makeup remover towelette, which I thought was a nice addition. We had plenty of hot water, and towels were decent.

I was slightly nervous about the noise levels, because the first night we stayed we were placed fairly close to the elevator. I don't know how crowded the hotel was, but we never had a problem with hearing noises from the hall.

In the morning we got up, had breakfast, which was reasonable and hot, though not of great quality. But it was exactly the sort of fair that one would expect at a holiday inn. There was a little pancake machine, scrambled eggs, bacon, sausage, biscuits, muffins and bagels, cereal, and some apples and bananas. I would have loved to see some fresh fruit salad, but we certainly survived without it.

We also took our daughter into the pool briefly. It was a bit cold, but otherwise just fine. The pool area was clean, and chlorine levels in the pool seemed to be good. Towels for drying off were provided at the pool.

All in all our stay was great, especially for the price. Very reasonable all around.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca G, Manager at Holiday Inn Express Hotel & Suites Christiansburg, responded to this review, August 16, 2013
Dear JRyles07,

Thank you for letting us know of the experience you had while staying at our Hotel. We do try our best to provide the best of service and quality. I am glad to hear that you were able to enjoy our breakfast and pool area. I hope to have you stay with us again when visiting the area.

Rebecca Gabris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Christiansburg

Address: 2725 Roanoke Street, Intersection I-81 & Exit 118C, Christiansburg, VA 24073
Phone Number:
Location: United States > Virginia > Christiansburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Christiansburg
#5 Business Hotel in Christiansburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Christiansburg 2.5*
Official Description (provided by the hotel):
The award winning Holiday Inn Express Hotel & Suites in Christiansburg is nestled in the beautiful Virginia Mountains along Interstate 81. The hotel is located minutes from Virginia Tech and Radford University. Blacksburg, Roanoke and Salem are easily accessible from the hotel. Enjoy the Southern hospitality of the area without sacrificing business conveniences. We have a very friendly staff that will make your stay feel like you are right at home. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Christiansburg, VA and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Christiansburg
Holiday Inn Christiansburg
Christiansburg Holiday Inn

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