We have stayed here for football games the past couple of years and a few other times during the last five. The exterior side door scanner had been in need of replacement for at least two years. For what they charge, I expect to be able to come in from the rain and/or snow. The rooms are adequate, not as nice as some other HIE properties. They "updated" some things, but they need to clean and recaulk around the tubs because there is mold. This is the second time in a row that the sheets had black marks. The people are okay, it depends on who is there and if you need additional assistance. Some of the staff seems confused when you have a question.