We arrived at the Fairfield Inn & Suites Christiansburg, VA. around midnight on December 11, 2013. Bertha Garcia, greeted us with a very welcoming smile and a wonderful upgrade to a suite since we have a platinum status with Marriott Rewards. After traveling most of the day it was definitely a pleasant surprise to receive the upgrade. Our room was very clean and the bed was so comfortable. One thing I really enjoy is opening the door to a hotel room and find a couple of soft lamps on. It makes it so warm and inviting. The housekeeping staff should be commended for their excellent job. Another added benefit was stepping out of the shower to a nice, thick, plush towel. I commented to my husband that their towels were nicer than some of the resorts where we have recently stayed. It was a very nice stop over on our way to Richmond, VA to visit the grandchildren and we will definitely stay here again.