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“An average stay.” 3 of 5 stars
Review of Fairfield Inn & Suites Christiansburg

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Fairfield Inn & Suites Christiansburg
2.5 of 5 Hotel   |   2659 Roanoke Street, Christiansburg, VA 24073   |  
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Free Parking
Ranked #4 of 13 hotels in Christiansburg
Jacksonville, Florida, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“An average stay.”
3 of 5 stars Reviewed May 24, 2013

I was here for my niece's graduation from VT. The property was clean and nice outside. The room was big and spacious. The beds were comfortable. And the bathroom was big and had plenty of room for toiletries. However the service was very spotty. The first day our room was made up just fine except we didn't get fresh washcloths. The second day our room was not made up at all when we returned at 5:00pm. The response was good once we called though.

The free breakfast was very crowded and the room had tables with very large chairs that took up way too much room.

I think this hotel would be better on a weekend when they are not full. The housekeeping and breakfast service seemed a bit overwhelmed with the crowds.

I hate to be hard on a place, but for $249 a night I expected more.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, May 27, 2013
Thank you for your response! I'm sorry you had only an average stay and I hope you give our hotel another chance to change the average stay into an exceptional one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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138 people have reviewed this hotel

Traveler rating
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    29
    9
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Issue
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 24, 2013

Cheerful, bright, clean, quiet and comfortable. Spacious rooms, nice choices at breakfast unlike most hotels. Friendly, prompt service and caring staff. Negative reviews cause doubt, and as far as the hot water goes, we had plenty of hot water the entire time. Whenever we have to be in that area, we will always stay at the Fairfield. No doubts.

Room Tip: Our quiet room was 2nd floor, front of building, left around the elevator. However, ask at the desk...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, May 27, 2013
Thank you for taking the time to review our hotel! I'm glad your stay lived up to your expectations! When you are in the area again, please stop by the hotel, I would love to meet you!
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Damascus, Maryland
Top Contributor
69 reviews 69 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 20, 2013 via mobile

My brother was graduating from VT and we stayed here. It was very nice with wonderful service. The breakfast was kind of lame though. The rooms were very nice. There is free WiFi but you have to ask for the code from the front desk.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, May 22, 2013
Thank you for taking the time to review our hotel. We are glad our hotel met your needs, and hope on any future visits to the area, you will choose to stay at our property again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 11, 2013

I had forgotten to book our "regular" hotel in enough time... it was graduation weekend at Radford. We needed to pick up our college kids and this was the only property I could find with rooms available. A tad bit far from Radford, but I had not choice. I was extremely pleased with the hotel, the room and the staff. I had booked only 1 room but needed another as my college kids wanted to stay in the hotel rather than in their apartment one last night. I was happy to find they had another room available. There was no "hotel" smell, everything smelled fresh and clean. Rooms were both very clean and bathrooms had no issues. Breakfast was hot and good. Plenty of food available and good variety. Plenty of hot water in the shower too so if there was a problem before it has been resolved. I would stay here again if my "regular" hotel is unavailable. There is an exercise room, pool, hot tub and walking/running track on the property.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, May 22, 2013
Thank you for your review of our property. We strive to give every guest a great room and a great stay, and are pleased we gave that to you. Hopefully you will continue to stay with us in the future, and maybe we can become your "regular" hotel!

Thanks!
Njeri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2013

Courteous and helpful staff. Lobby, room and bathroom were very clean. Temperature of the room easily maintained. There is a walking track behind the hotel. Complementary breakfast is served, and a Cracker Barrel is across the street. We would stay again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, May 7, 2013
Thank you so much for your review of our hotel. We are glad you enjoyed your stay and look forward to you staying with us in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2013

Staff was very nice and helpful. Lobby, room, facility clean and new. Hot breakfast was filled with many options, food was tasty. Would stay at this hotel again. Plenty of parking, that was well lit, big plus since we arrived late at night. Never had to wait for someone to help check us in or check out. Market at entrance had cold drinks, hot coffee, and snacks, and other odds and ends just in case something was forgotten at home, feather free room was a easy accommodation made to prevent an allergy attack.

Room Tip: just request away from ice makers/vending as they were noisy..
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, April 28, 2013
Hello! Thank you for taking the time to review our hotel. We value all reviews and we are pleased you found your stay so enjoyable! If you are in the area again, we would love to have you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellicott City, Maryland
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 25, 2013

Have been going to Christiansburb and environs on a regular basis for a couple of years for family busines--illness of father, etc. Have stayed at 3 places off I-83 at Rts. 460/ and 11 heded north towards Roanoke. Gave up on the Quality Inn there becaue of uneven "quality" and the lack of an elevator to the second floor. The Holidy Inn Express is nice but expensive. Tried the Fairfield Inn this time and this is my new place to stay. Rooms are clean and well mintained, the free breakfast each morning is one of the best around. It will get you out the door and on the road quickly. The staff makes the difference. Friendly, helpful nd cring for those of us with our own physical needs. One of the few places I have stayed on various trips in the last couple of years where there were no maintenance issues in the room. Highly recommended.

Room Tip: If you need grab bars in the bath room, make the reservation online (better price) then call the hot...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldInnS, Manager at Fairfield Inn & Suites Christiansburg, responded to this review, April 28, 2013
Hello! Thank you for your review. I am very pleased we were able to make your stay so enjoyable! I look forward to having you stay with us again, and continuing our excellent service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Christiansburg

Address: 2659 Roanoke Street, Christiansburg, VA 24073
Phone Number:
Location: United States > Virginia > Christiansburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Christiansburg
#3 Family Hotel in Christiansburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Christiansburg 2.5*
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Christiansburg
Fairfield Inn & Suites Christiansburg Hotel Christiansburg
Fairfield Inn Christiansburg
Fairfield Christiansburg
Fairfield Inn Hotel Christiansburg
Christiansburg Fairfield Inn

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