We stayed this weekend for Memorial Day. We researched all of the hotels in the area and found this hotel to be the most promising.
* Interior design - I find their bold fabric choices fun and inviting. Better than your run-of-the-mill hotel decor
* Coffee - I still don't know what brand they use but it was excellent. Saved me from having to go to Starbucks every morning. It's available 24 hrs in the lobby complete with flavored creamers.
* Beds - Low to the ground and poor quality mattresses comparable to Days Inn or Super 8.
* Room set-up - We requested a queen double room and 2 king suites. The king suites are much nicer than the double rooms but awkward in the sense that it feels like a tight squeeze for 4 guests. The king suite includes one king bed and one pull out couch. You can't expect comfort out of a pull out couch. The double room left a lot to be desired. The double room is a rather large space that looks ... empty. There is only one nightstand which sits in between the two beds. We had to plug our phones into the wall units (leaving them to charge on the floor) and on the desk lamp which were completely out of reach for morning alarms. There is a distinct lack of furniture for such a large space. When we mentioned this to the manager, he stated "Well, it's up to Marriott standards."
* Breakfast - They advertise free hot breakfast including eggs, waffles, etc. If you want something that tastes decent, stick to the typical continental choices. The "hot" elements were lousy. They also advertise 7 - 10am weekend and holiday hours. This morning, (Memorial Day), we arrived in the lobby at 9:30am to find the breakfast bar completely put away. When we inquired about this, the manager thought we were lying and had to consult his advertisement.
* Cost - At $130 and $120 per night, the quality was very disappointing. I expect much more from the Marriott brand. I was advised that hotels in college towns tend to be on the average side because they expect students, football fans, etc. to trash them. That's no excuse. I also don't buy the excuse that a Fairfield is supposed to be average quality. We have stayed in very nice Fairfield's in other locations.
* The staff - When we arrived, we were placed in rooms where the pool was right outside of our window. There were at least 10 kids playing and screaming that we could still hear with the television on. When I went to the front desk to request rooms on the other side of the hallway, the girl averted eye contact with me and made continuous glances toward her colleague as if to imply that my request was completely inconvenient and unnecessary. She tried to tell me that she would upgrade me to a suite but that she didn't have any available. I reminded her that, though I was staying in the double room, we also reserved 2 suites and she suddenly "found" all of the available rooms we needed. Later that day, my newborn had an accident on the bed sheets so we called to ask for another set. The girl said, "Can you come get them? There's only 2 of us and there's like 5 people in line." My husband immediately went to retrieve the sheets only to find both girls chatting with each other behind the desk. There was no one in line.
The overall experience was dismal. Unless you have low expectations for a high price point, I would not recommend this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.