Traveling north from Atlanta to Pennsylvania, the Hampton ( preferred hotel when on driving trips) was in a wonderful location - a break from Route 81 and an opportunity to finally see the Virgina Tech campus. The room was very clean and comfortable. I was very surprised to receive an unrequested 5:30 a.m. wake-up call, which was 90 minutes ahead of my own alarm. I did mention this to the front desk clerk at checkout, thinking more about the person who had requested it and still snoozing blissfully who might be late for a meeting. Imagine my surprise and delight when the clerk reduced my overnight charge substantially for the inconvenience. I appreciate this thoughtful customer service and would have returned here even without this smart and kind gesture!