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“Very Happy” 4 of 5 stars
Review of Holiday Inn Christiansburg Blacksburg

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Holiday Inn Christiansburg Blacksburg
3.0 of 5 Hotel   |   99 Bradley Drive, Christiansburg, VA 24073   |  
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Ranked #2 of 13 Hotels in Christiansburg
Tobyhanna, Pennsylvania
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Very Happy”
4 of 5 stars Reviewed June 22, 2014

My husband and I stopped on our way to Florida. Front desk clerk very friendly and helpful. Loved the decor of hotel and everything was extremely clean. Free breakfast was just fine for us. For those who complained about breakfast they should just go to a diner!

Stayed June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
    79
    29
    10
    5
    3
See reviews for
67
13
7
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Fredericksburg
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 21, 2014 via mobile

Room was perfect for my family visiting for my sons graduation from Boys State in Radford. One of the best properties and service was fantastic! :-)
If we're in the area I will stay again and recommend to everyone.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summit, New Jersey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 19, 2014

I've dropped my rating of this motel for 2 reasons. First, the food wasn't particularly good - perhaps it was the chef's nite off. More important is the fragrance in the room. My wife is allergic to fragrances and, as always, we request no fragrance added to the room. Although the staff said they complied, the room was so heavily fragranced that even my eyes burned. We had a similar experience at another Holiday Inn . So - no more Holiday Inns for us. If the artificial smells don't bother you then this is a good motel.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Christiansburg Blacksburg, responded to this review, July 4, 2014
Dear drmikeb100,

Thank you for taking the time to provide feedback on your stay. We truly regret to see you did not fully enjoy your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spotsylvania, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 25, 2014

Stayed over Memorial Day weekend for VT soccer tourney. We had 12 families booked for 2 nights.
1st complaint- our entire team was scattered all over the hotel. We requested to be all on one floor. So our girls rode the elevators back and forth all night and day to there teammates room. Very aggravating and inconvenient.
2nd complaint- at our tournaments the moms and dads get together in the evening for a friendly poker game. We have never had an issue finding a small table to set up weather it be an empty banquet room or the breakfast area. We set up in the conference room one evening and shortly there after we're told to leave bc they had a banquet first thing in the morning. They were not setting up anything but just wanted the room empty just in case? The gentleman was very un accommodating. We went to manager and complained and asked to sit in the restaurant area and we're told no to that too (it was closed) yet the lobby area was packed with adults drinking and being very loud. All we wanted is a small quiet room to hang out in. We did however get permission to sit in bar area the next night but had to buy alcohol from them. We agreed.
3rd complaint- breakfast was not impressive but I didn't have a high expectation anyway I just simply wanted items to be replenished when they were empty. We had to wait for several things and then had to ask for others. No juice provided unless you paid for it. I really was shocked at that.
4th complaint- service was not great. With issues about rooms, adequate public seating it just wasn't handled well. They ran out of pool towels one night as there were a lot of children in the pool and the front desk basically said oh well. When you leave the pool you have to walk thru the lobby to elevators so this caused a ton of water to be on the floors. Very hazardous!
Over all the hotel was nice. Rooms were good size and clean. We plan on coming back to this tournament next year but we will not be staying at Holiday Inn unfortunately.

Stayed May 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laredo, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 20, 2014

We arrived for granddaughter 's Virginia Tech Graduation!! As we walked in, we were very WARMLY welcomed by the staff at the Front Desk!!! They made us feel at HOME!!! We had three rooms and they were very cozy, very comfortable beds!! A compliment I must add :: another daughter was arriving with husband and 7year old son!! I asked at the Front Desk if they would please make the sofa-bed for grandson, so when they checked in everything would be ready! IT WAS DONE AND THEY FELT EXTREMELY WELCOMED!!! Grandson used the pool, and LOVED it!!! Our continental Breakfast was AMPLE AND VERY GOOD!!!WE were treated ROYALLY by THE ENTIRE STAFF!! I recommend this HOLIDAY INN WITH JOY IN MY HEART!!!Rhonda, Alex and Jackie, Mary at restaurantand TO ALL. THANK YOU VERY MUCH!! God bless you!!

Room Tip: If going for children's Graduation from Virginia Tech,this is the place to stay in Christiansbur...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pounding Mill, Virginia
Top Contributor
72 reviews 72 reviews
6 hotel reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 13, 2014

nice and new, clean and attractive hotel - we stayed there in Feb. 2014 and again April 2014 twice when in town for VA Tech activities with high school students.

They offer the standard complimentary, continental breakfast that is bare bones and does not include milk - and a better hot breakfast buffet for $8.00. The hot buffet isn't worth the $8 and I think they should just throw the whole thing in as a complimentary breakfast.

When traveling with our kids or students, we look for a good breakfast as this is a lifesaver for time and expenses - other hotels at the same room rate are just as nice with a better breakfast than this one. AAA found this one for me, but next time I'll look for something else.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Christiansburg Blacksburg, responded to this review, May 30, 2014
Dear tripeeblonde,

Thank you for taking the time to post your review. It's good to know that our location suited your needs, and that you enjoyed the overall look of our property.

I see that we fell short in meeting your expectations about the complimentary breakfast. I am very sorry for any inconvenience you may have encountered. Your comments regarding this are taken note of and hopefully on your next visit, we can give you 100% satisfaction. We appreciate all your feedback and hope to serve you again.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2014

Stopped here on way through, not our usual hotel chain but it was close by restaurants and had good reviews. Hotel is clean, mostly because it is newer. The sheets had nubbies on them from over use. We asked for a quiet room because we are both light sleepers, they put us near the outside air handling system, NOT quiet. When we called the front desk the clerk said, huh, no one every complained before. No offer of assistance or resolution. wanted to order a hot breakfast but no one to cook it at 8 am, the cold breakfast leaves a lot to be desired. I agree with other reviewers, amateurs.

Stayed May 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Christiansburg Blacksburg, responded to this review, May 22, 2014
Dear Barb D,

Thank you for taking the time to post a review of our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is regrettable you were not satisfied with the service you received. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Christiansburg Blacksburg

Address: 99 Bradley Drive, Christiansburg, VA 24073
Phone Number:
Location: United States > Virginia > Christiansburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Christiansburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Christiansburg Blacksburg 3*
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