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“Not as Good as it Was” 2 of 5 stars
Review of Holiday Inn Christiansburg Blacksburg

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Holiday Inn Christiansburg Blacksburg
3.0 of 5 Hotel   |   99 Bradley Drive, Christiansburg, VA 24073   |  
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Ranked #2 of 13 Hotels in Christiansburg
Summit, New Jersey
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Not as Good as it Was”
2 of 5 stars Reviewed June 19, 2014

I've dropped my rating of this motel for 2 reasons. First, the food wasn't particularly good - perhaps it was the chef's nite off. More important is the fragrance in the room. My wife is allergic to fragrances and, as always, we request no fragrance added to the room. Although the staff said they complied, the room was so heavily fragranced that even my eyes burned. We had a similar experience at another Holiday Inn . So - no more Holiday Inns for us. If the artificial smells don't bother you then this is a good motel.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Christiansburg Blacksburg, responded to this review, July 4, 2014
Dear drmikeb100,

Thank you for taking the time to provide feedback on your stay. We truly regret to see you did not fully enjoy your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
    87
    32
    10
    5
    4
See reviews for
73
14
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Spotsylvania, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 25, 2014

Stayed over Memorial Day weekend for VT soccer tourney. We had 12 families booked for 2 nights.
1st complaint- our entire team was scattered all over the hotel. We requested to be all on one floor. So our girls rode the elevators back and forth all night and day to there teammates room. Very aggravating and inconvenient.
2nd complaint- at our tournaments the moms and dads get together in the evening for a friendly poker game. We have never had an issue finding a small table to set up weather it be an empty banquet room or the breakfast area. We set up in the conference room one evening and shortly there after we're told to leave bc they had a banquet first thing in the morning. They were not setting up anything but just wanted the room empty just in case? The gentleman was very un accommodating. We went to manager and complained and asked to sit in the restaurant area and we're told no to that too (it was closed) yet the lobby area was packed with adults drinking and being very loud. All we wanted is a small quiet room to hang out in. We did however get permission to sit in bar area the next night but had to buy alcohol from them. We agreed.
3rd complaint- breakfast was not impressive but I didn't have a high expectation anyway I just simply wanted items to be replenished when they were empty. We had to wait for several things and then had to ask for others. No juice provided unless you paid for it. I really was shocked at that.
4th complaint- service was not great. With issues about rooms, adequate public seating it just wasn't handled well. They ran out of pool towels one night as there were a lot of children in the pool and the front desk basically said oh well. When you leave the pool you have to walk thru the lobby to elevators so this caused a ton of water to be on the floors. Very hazardous!
Over all the hotel was nice. Rooms were good size and clean. We plan on coming back to this tournament next year but we will not be staying at Holiday Inn unfortunately.

Stayed May 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laredo, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 20, 2014

We arrived for granddaughter 's Virginia Tech Graduation!! As we walked in, we were very WARMLY welcomed by the staff at the Front Desk!!! They made us feel at HOME!!! We had three rooms and they were very cozy, very comfortable beds!! A compliment I must add :: another daughter was arriving with husband and 7year old son!! I asked at the Front Desk if they would please make the sofa-bed for grandson, so when they checked in everything would be ready! IT WAS DONE AND THEY FELT EXTREMELY WELCOMED!!! Grandson used the pool, and LOVED it!!! Our continental Breakfast was AMPLE AND VERY GOOD!!!WE were treated ROYALLY by THE ENTIRE STAFF!! I recommend this HOLIDAY INN WITH JOY IN MY HEART!!!Rhonda, Alex and Jackie, Mary at restaurantand TO ALL. THANK YOU VERY MUCH!! God bless you!!

Room Tip: If going for children's Graduation from Virginia Tech,this is the place to stay in Christiansbur...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pounding Mill, Virginia
Top Contributor
72 reviews 72 reviews
6 hotel reviews
Reviews in 27 cities Reviews in 27 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 13, 2014

nice and new, clean and attractive hotel - we stayed there in Feb. 2014 and again April 2014 twice when in town for VA Tech activities with high school students.

They offer the standard complimentary, continental breakfast that is bare bones and does not include milk - and a better hot breakfast buffet for $8.00. The hot buffet isn't worth the $8 and I think they should just throw the whole thing in as a complimentary breakfast.

When traveling with our kids or students, we look for a good breakfast as this is a lifesaver for time and expenses - other hotels at the same room rate are just as nice with a better breakfast than this one. AAA found this one for me, but next time I'll look for something else.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Christiansburg Blacksburg, responded to this review, May 30, 2014
Dear tripeeblonde,

Thank you for taking the time to post your review. It's good to know that our location suited your needs, and that you enjoyed the overall look of our property.

I see that we fell short in meeting your expectations about the complimentary breakfast. I am very sorry for any inconvenience you may have encountered. Your comments regarding this are taken note of and hopefully on your next visit, we can give you 100% satisfaction. We appreciate all your feedback and hope to serve you again.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2014

Stopped here on way through, not our usual hotel chain but it was close by restaurants and had good reviews. Hotel is clean, mostly because it is newer. The sheets had nubbies on them from over use. We asked for a quiet room because we are both light sleepers, they put us near the outside air handling system, NOT quiet. When we called the front desk the clerk said, huh, no one every complained before. No offer of assistance or resolution. wanted to order a hot breakfast but no one to cook it at 8 am, the cold breakfast leaves a lot to be desired. I agree with other reviewers, amateurs.

Stayed May 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Christiansburg Blacksburg, responded to this review, May 22, 2014
Dear Barb D,

Thank you for taking the time to post a review of our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is regrettable you were not satisfied with the service you received. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davidsonville, Maryland
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 6, 2014

If you love green, you will like this hotel. It is all green inside. If you've never stayed in a green hotel, now is your chance. The decor was kind of interesting and the room was much bigger than the average room for this type of hotel. Since it is a brand-new property, everything was clean and in good condition.

Stayed April 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burke, Virginia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 19, 2014

Stayed here for one night with my family and was pleasantly surprised. Quick check in and check out with very friendly staff. Room was huge (2 queen beds) with ample space to spread out. The room and bathroom were extremely clean as well. The entire room/bathroom appeared to be relatively new. Beds were soft and there was a microwave and refrigerator. The kids loved the indoor pool and my husband enjoyed the treadmill in the exercise room. There was a breakfast included in the stay--it was ok. Just cold items--cereals (large selection), yogurt, bagels, fruit, and small muffins. There was an option for hot items (sausage, egg, etc) but it was $8.95 extra. The only con to the stay was that I could hear everything going on out in the hall/next door. I will say that a baseball team was staying in the hotel that night and I'm pretty sure they were the ones I was hearing, but other than that I would most definitely stay at the Holiday Inn Christiansburg/Blacksburg again.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Christiansburg Blacksburg

Address: 99 Bradley Drive, Christiansburg, VA 24073
Phone Number:
Location: United States > Virginia > Christiansburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Christiansburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Christiansburg Blacksburg 3*
Number of rooms: 93
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