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“Great value, best in class” 5 of 5 stars
Review of Holiday Inn Christiansburg Blacksburg

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Holiday Inn Christiansburg Blacksburg
3.0 of 5 Hotel   |   99 Bradley Drive, Christiansburg, VA 24073   |  
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Ranked #2 of 13 Hotels in Christiansburg
Certificate of Excellence 2014
Lehigh Valley, PA
Top Contributor
122 reviews 122 reviews
30 hotel reviews
Reviews in 55 cities Reviews in 55 cities
62 helpful votes 62 helpful votes
“Great value, best in class”
5 of 5 stars Reviewed March 14, 2014

New property, convenient location, friendly staff, great amenities and competitive rates...this is exactly what I look for in a hotel in this class and just what this hotel delivered during a 3-night stay. I'd have no reason to look for different accommodations next time I'm in the area. Highly recommended!

Stayed March 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
    92
    35
    10
    5
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Easton, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014

I was expecting to find a refurbished old style Holiday Inn. What we found is a new updated version with very nice amenities including a small bar/lounge and restaurant, indoor pool and an alcove dedicated to the needs of a business traveller. The beautifully decorated spacious rooms include a concealed microwave, safe and refrigerator. The beds were very comfortable and the room temp could be adjusted as low as we like, something that is often lacking in many chain hotels today.
My only disappointment was the fitness center only had cardio equipment. I suggested to the manager that a few rubber mats and a rack of free weights would be a welcome addition to the center. We would definitely stay there again if our travels take us back to this area.

Stayed March 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiansburg
1 review
5 of 5 stars Reviewed March 11, 2014

Very comfortable, room was well equiped and supplied. Staff very friendly & helpful. It is conveniently located near restaurants & shopping. Close to both VT & RU. The room was very clean. We are locals & this was an anniversary get-away for us.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2014

The pleasantness of the hotel staff was great. It has been a long time since I have had attentive service like that. I was traveling with a team and the staff was great and polite. The dinners the hotel provided were nutritious and healthy and more than enough for a group of 17.

Room Tip: The rooms above the breakfast area/bar are much quieter than the rooms above the media room.
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Top Contributor
133 reviews 133 reviews
41 hotel reviews
Reviews in 36 cities Reviews in 36 cities
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed January 4, 2014

I stayed here on New Year's Eve even though I live just about 10 miles away. I had a wonderful time! I arrived early in the afternoon and my room was ready, so I checked in and began my celebration of the arrival of 2014. I took advantage of their heated salt water pool, and had a drink in the lounge before heading out for dinner at Kabuki, my favorite Japanese Steakhouse, then came back to enjoy what the hotel had planned. I skipped the buffet dinner since I had already eaten, but enjoyed everything else.

First, I watched a first class stand-up comedy show while sipping house drinks and hors devours, then they opened up the ballroom for dancing with a live DJ and champagne toasts as we all ushered in the new year. Then, I retired to a wonderful king suite for the night followed by a wonderful breakfast in the hotel restaurant.

Who would have thought that a Holiday Inn could provide such a wonderful celebration at such an affordable cost.

I love this place.

Room Tip: This is an all suite hotel. All rooms are nice. The pool and fitness center are good. Great lounge...
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
libby m, Director of Sales at Holiday Inn Christiansburg Blacksburg, responded to this review, January 10, 2014
We are so glad you had a great experience. NYE is one of our biggest events with local comedians and DJ/Dancing - everyone is sure to have a great time. Hopefully, you can make this a yearly tradition!
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Raleigh, North Carolina
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed November 21, 2013 via mobile

I've stayed at this hotel 12 times over the last three months for business. I book in advance and get the best rate as given to me by their hospitality person. They gave me a handicap room upon check in with no notice. The bathroom smelled like someone died and had bugs in it. I complained to front desk they couldn't have cared less. My bill was wrong and told the girl at checkout she said there was nothing she could do about it with an additude. She said it had to be advanced purchased. I said it was last week apon checkout. She said she couldn't do anything for me. What a mess of an experience.

  • Stayed November 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poquoson, VA
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 29, 2013

My husband and I travel to Blacksburg area for all VT home football games. This is our 5th year of doing so. My review of the Holiday Inn is based on a comparison of where we normally stay for football weekends. For the same price, we can stay in Blacksburg (less than 5 minutes from campus vs 20 minutes from Christiansburg), get a suite with a sitting area and full kitchen, a free breakfast and cookies and appetizers upon arrival. The customer service at this Holiday Inn was non-existent. We were rushed through check-in and very little was explained to us. The room was fine, but we were on the 2nd floor and there happened to be a sorority party in full swing on the first floor so you can imagine how "quiet" our room wasn't. When we went down for breakfast in the morning, it was $8.95 for a very disappointing breakfast bar. If you wanted juice it was $3.00 more. Comparable breakfasts are free at every place I've stayed recently. So, the room was clean, fairly comfortable and the hotel was attractive. But for the value for the price and customer service, we will return to our normal hotel.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Christiansburg Blacksburg, responded to this review, November 14, 2013
Dear Gernsey,

Thank you for taking the time to review our property. I appreciate your positive feedback about the cleanliness and comfort of our rooms and attractive hotel facility. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is very regrettable to hear based on your experience that we failed to deliver an outstanding customer service and breakfast choices. Please accept our sincere apologies for any inconvenience it may have caused you. Your valuable comments enable us to target problem areas. We hope to have an opportunity to serve you again in the near future and provide you with the service you deserve and expect from us.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Christiansburg Blacksburg

Address: 99 Bradley Drive, Christiansburg, VA 24073
Phone Number:
Location: United States > Virginia > Christiansburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Christiansburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Christiansburg Blacksburg 3*
Number of rooms: 93
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