Checked in in the middle of a LARGE softball tournament an people were everywhere! I spent less than 2 minutes checking in an the desk clerk, Kelly I believe, never missed a beat. Each time I was in the lobby she would wave a friendly hello an during the course of our stay even remembered my name each time she saw me. The only thing better than being treated as a guest is being treated like a friend! Kudos to the entire team from house staff to the restaurant an lounge for such a warm atmosphere. We WILL be back.