I stayed in this motel on October 8, 2013, room 121. After checking in at 8 pm, I laid down to sleep. Around 1am I woke up with bites all over me! Tiny black specks were on the top sheet. I first tried to phone the office, using the room phone. The phone had so much static I could faintly hear a ringing, let it ring a long time, no answer. I got dressed and walked to the office; I told the clerk about the bites and even showed the ones on my arms. His response was basically “people who stay in these rooms bring bed bugs in and there is nothing we can do”. My response to that was of course; “wrong answer, unless this is a self service motel, it is simply your responsibility to insure your beds are not infested with bugs or fleas, plain and simple”. I was given another room.
I could not sleep after being bitten, bites were welting. I went to the front desk at 6am and asked for a receipt and asked to see the manager. I was told the manager is the owner, Kabir Uddin, and that he was out of town.
I made contact with the owner the following Friday by phone. His response was simply amazing. He said he had heard of my complaint and he had PERSONALLY checked the room for bed bugs and found nothing to support my claim. When asked what qualifies him to inspect, he simply said he knows what to look for. Then he said “therefore I do not believe this happened”. I was shocked to hear that! I told him that I was not trying to get a refund, only to let him know of the problem. He was rude and defiant.
I assured him I was reporting this to the County Health Department. I did file the complaint with the Count Health Inspector. I strongly advise anyone reading this; do not take the risk of staying at this motel. All this motel owner had to do was to accept responsibility and tell me he would make sure the problem of bed bugs were addressed, but he refused to do even that. DO NOT CONSIDER STAYING AT THIS ECONO LODGE IN CHRISTIANSBURG, VIRGINIA!!!!
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- Also Known As:
- Christiansburg Econo Lodge
- Econo Lodge Christiansburg