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“A port in a storm and a great breakfast” 4 of 5 stars
Review of Country Inn & Suites Chester

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Country Inn & Suites Chester
2.5 of 5 Hotel   |   2406 West Hundred Road, Chester, VA 23831   |  
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Ranked #6 of 14 Hotels in Chester
Ottawa, Canada
Top Contributor
75 reviews 75 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
109 helpful votes 109 helpful votes
“A port in a storm and a great breakfast”
4 of 5 stars Reviewed August 13, 2014

I was going on a 6 day bike holiday and a storm made me stop here just before my cycle trip. The room was great, I got a military discount and the service was wonderful. The room was clean, quiet and comfortable.

It was great to have a nice hot breakfast as well.

Room Tip: Get the suite
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  • Stayed July 2014, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear Karine,

Thank you for telling us about your visit with us. We are so glad that you enjoyed the hotel. We are glad that you enjoyed the breakfast service. We strive to provide a clean,safe, an comfortable place to stay. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
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    16
    13
    1
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82
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Macungie, Pennsylvania
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 31, 2014

I wanted to book 3 nights but the first night was sold out so we stayed at the Fairfield Inn which is in the same parking lot the first night, then two nights at the Country Inn. I wish I would have booked all three nights at the Fairfield Inn. Country Inn is old and outdated and the walls are paper thin. I travel a lot for work and this is the second time in my life I had to call and complain about noise from the room next-door, not once but three times!! I called at 11 PM, 3 AM and 6 AM. Every time I called the associate would say they would call the room but the noise never abated. After the second call the hotel should have been more proactive with visiting the room yet it seemed as though they did nothing. I told them it seemed like there was a group of kids in the room and they said 'there shouldn't be' but they never checked. The next morning I counted nine leaving the room. Very disappointed how this was handled, all the associate could say was sorry. I asked if the room next door was checking out otherwise we would leave the hotel. Since they were, we decided to stay for the second night. But once again we were woken up by the new occupants next-door. Walls are paper thin, rooms are old and outdated, will not stay here again.

Room Tip: Don't stay here if you want to sleep!
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal L, General Manager at Country Inn & Suites Chester, responded to this review, August 2, 2014
At the Country Inn & Suites Chester, we value all guest feedback. We strive as a hotel to provide a clean, safe, and comfortable place to stay for all of our guests. We have reached out to this guest regarding the matter. We use all of guest feedback to make the necessary changes to the hotel to make it better for future guests to the hotel. We will be working with this guest to resolve this issue in some way. We value the feedback that our guests continue to provide on Trip Advisor
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Chesterfield, Virginia
1 review
4 of 5 stars Reviewed July 30, 2014

Great location but maybe a bit confusing to get in to depending on the side of Hundred Rd you're approaching from. Very nice hotel set back from the road and conveniently located within walking distance of Cracker Barrel and Denny's. Desk assistances are excellent and the customer service is great.

Room Tip: Suites are nice but all of the rooms are large and accommodating.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear Greg,

Thank you for telling us about your visit. We really appreciate your comments about the hotel. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Chester
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Culpeper, United States
1 review
5 of 5 stars Reviewed July 24, 2014

Conveniently located off of Rte 95 and surrounded by any variety of restaurants you can imagine. Free appetizer coupons for Texas Roadhouse which is across the street. Just ask. Rooms are very nice and comfortable and you get 4 pillows so you can adjust any way you like.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear Greg,

Thank you for telling us about your visit with us. We really appreciate our business travelers. We are glad that you enjoyed the coupons you received. We really value your feedback. We will pass them on to our staff.Thank you for telling us about your stay. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Chester
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 16, 2014

The hotel was great. Everything and I mean everything in the room was clean; no dust or anything which is rare these days. I was able to check in early which was plus. Also, I love the fact that the pool is inside and not outside. Great job!!!!!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear Crystal,

Thank you for telling us about your stay with us. We are so glad that you and your family stayed with us. We are glad that you enjoyed the pool. Thank you so much for time. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed July 13, 2014 via mobile

Great hotel, great cheap price, the kids loved the pool and hot tub. The rooms and beds where awesome everything was very clean. And a very friendly staff. They came up and unlocked the safe no problem after my kid locked my shoes in it.lol

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear cberrz,

Thank you for telling us about your stay with us. Thank you for all of your comments. We are so glad we could help you with the safe. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your stay. We hope that you will stay with us again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

Excellent service, front desk person, Tyianna Humphrey, did a great job. Hotel is all non-smoking, love it...!!! Breakfast, gym, Wi-Fi... I recommend this hotel a 100% No complaints at all... :-) :-) ...

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review, August 18, 2014
Dear Yobal,

Thank you for telling us about your stay. We appreciate your feedback about the hotel. Thank you for mentioning Tyianna. We will pass this wonderful feedback on to her. Thank you for your time. We hope to see you again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Chester

Address: 2406 West Hundred Road, Chester, VA 23831
Phone Number:
Location: United States > Virginia > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Chester
#4 Business Hotel in Chester
#4 Family Hotel in Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Chester 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Country Inn & Suites in Chester, VA, is centrally located to downtown Richmond and many major attractions. We are just 45 minutes to Williamsburg and Bush Gardens. King Dominion is located just 35 miles north from the hotel. Fort Lee Military base is located minutes from the hotel. ... more   less 
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Also Known As:
Country Inn & Suites Chester Hotel Chester
Country Inn And Suites Chester
Chester Country Inn

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