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All 14 Chester hotels

Country Inn & Suites Chester: Traveler Reviews

2.5 of 5
2406 West Hundred Road, Chester, VA 23831
Hotel amenities
Country Inn & Suites Chester
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Ranked #2 of 14 hotels in Chester
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74 reviews from our community

    Trip type
Traveler rating
    38
    29
    5
    2
    0
Date Rating
1 review
1 helpful vote 1 helpful vote
“Staff was professional and courteous. Thanks Mercedes!”
5 of 5 stars Reviewed December 20, 2012 via mobile

Had family visit last week. Mercedes helped make there stay comfortable, by assuring room was in good shape. The rooms were clean and neat. There is breakfast in the mornings. Breakfast has eggs, oatmeal, orange juice, lemonade juice, apple juice, sausage, waffles, potatoes, muffins, coffee, bagels, and more.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask tpeters919 about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review
December 26, 2012
Dear tpeters919,

Thank you for telling us about your stay. We are so glad we could accommodate you! Thank you for staying with us. We appreciate all of your comments about the hotel. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Chester
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
1 review
1 helpful vote 1 helpful vote
“good hotel, great location”
4 of 5 stars Reviewed December 4, 2012

Stayed here for a long weekend. Room and public areas were always very clean. Pool was wonderful. Good size pool, Heated and open late which was a real plus.
Would go here again if in the area. Staff was helpful and friendly.
You have to watch for the entrance sign so you don't pass up the driveway. This made for a quiet place to stay.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask sylvia892 about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review
December 4, 2012
Dear sylvia892,

Thank you for telling us about your stay with us. We appreciate all of your feedback regarding your stay. Thank you for all of your great comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. We are so glad we could accommodate your long weekend. Thank you for staying with us. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Chester
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Las Vegas, Nevada
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Second stay, a little less impressive”
3 of 5 stars Reviewed September 23, 2012

Second time I stayed here this year. Four days in April, and ten days this time. First trip was very impressive and clean. Place is fairly clean, except for at the entrance and the carpets in the dining area. You have to go through a smoker's haven to get inside. You can't sit outside if you don't smoke, as both sides with chairs were set up with smokers in mind. No consideration at all for the people that do not smoke nor want to be around it.Very unappealing also, are the hundreds of cigarette butts throughout their landscaping even though they put receptables for the grossly discourteous smokers.

Food for breakfast is passable, but my wife and I noticed that the nice plates, real silverware, real glasses, and regular coffee cups we have been accustomed to at Carlson Inns were non existent for most of our stay. I found out that it looks like they use the styrofoam plates, plastic forks, plastic disposable cups, and regular salt and pepper shakers when they are not expecting an inspection from the Carlson Quality control folks. I found out they were expecdting an inspecttion and the real stuff showed up for a few days, then back to normal with the lesser desired items.

The other issue was the parking situation as their parking lot is full of very large CSX railroad vehicles. The day we arrived, just one of the CSX vehicles took up nine parking spaces. This morning there were at least close to ten of the railroad vehicles parked in the lot. If you come back in the evening it becomes very hard to even find a parking space in their lot.

The location suited our needs these two trips, and even though it looks like quality has declined a bit, we would probably use this facility again when we need to stay in this area..

Room Tip: Third floor is usually a little quieter, but you have to pay an extra $5.00 per night for it.
See more room tips
  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask IraNan about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review
September 28, 2012
Thank you for providing us with this review. We take guest feedback very seriously. We have contacted this guest regarding this matter to try to...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Housekeeping is bad”
3 of 5 stars Reviewed September 5, 2012 via mobile

The place is pretty nice as far as room space and comfortable bed. Front desk staff are very polite and helpful. The breakfast leaves much to be desired, as in somewhere else for breakfast. Do not park your car near grass on cutting day because it will be all over your vehicle. I had hair on shower wall for two days! It looked like an ape was taking a shower in it. No it was not mine. Tried to talk to housekeeping but they did not understand English.

Stayed August 2012, traveled on business
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Ask v3093 about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Country Inn & Suites Chester VA”
4 of 5 stars Reviewed August 20, 2012

We weren't sure we would be staying in Chester, but we were pretty sure. I checked the on line reviews and the rates with the 800 # and we liked what we saw. Our trip ended up putting us in Chester around check in time, so we decided to stop. We loved walking into this beautiful entryway, the clerk was very helpful, but then we found out the rate quoted on the internet was less than what she quoted us on site. We were told that the quoted rate thru the 800# was not always the same as the rate directly at the hotel. This didn't settle well with us, but we decided to stay anyways.
The room was very clean, the beds, pillows and chairs were super comfy. And the breakfast was perfect. If it wasn't for the rate difference, this would be a 5 star rating.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask walker1021 about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review
August 21, 2012
Dear Walker1021,

Thank you so much for telling us about your stay with us. We appreciate all of your thoughts and concerns. We apologize about your concern about the rate you received. We would like to tell you that rates, room types, and availability change all the time. The best way to receive the best rate is to either book your rate online, or directly with the hotel. We are sorry for any inconvenience this has caused you. Thank you for telling us about your room and breakfast. We will pass these comments on to our staff. Thank you for staying with us. We hope that you will stay with us again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Country Inn & Suites Chester

Also Known As:
Country Inn & Suites Chester Hotel
Country Inn And Suites Chester
Country Inn & Suites Chester Hotel Chester
Chester Country Inn
Address: 2406 West Hundred Road, Chester, VA 23831
Region: United States > Virginia > Chester
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Chester
#1 Best Value Hotels in Chester
#2 Business Hotels in Chester
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Country Inn & Suites in Chester, VA, is centrally located to downtown Richmond and many major attractions. We are just 45 minutes to Williamsburg and Bush Gardens. King Dominion is located just 35 miles north from the hotel. Fort Lee Military base is located minutes from the hotel. ... more   less 
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