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Country Inn & Suites Chester: Traveler Reviews

2.5 of 5
2406 West Hundred Road, Chester, VA 23831
Hotel amenities
Country Inn & Suites Chester
Ranked #3 of 14 hotels in Chester
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70 reviews from our community

    Trip type
Traveler rating
    35
    28
    5
    2
    0
Date Rating
Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Country Inn & Suites Chester VA”
4 of 5 stars Reviewed August 20, 2012

We weren't sure we would be staying in Chester, but we were pretty sure. I checked the on line reviews and the rates with the 800 # and we liked what we saw. Our trip ended up putting us in Chester around check in time, so we decided to stop. We loved walking into this beautiful entryway, the clerk was very helpful, but then we found out the rate quoted on the internet was less than what she quoted us on site. We were told that the quoted rate thru the 800# was not always the same as the rate directly at the hotel. This didn't settle well with us, but we decided to stay anyways.
The room was very clean, the beds, pillows and chairs were super comfy. And the breakfast was perfect. If it wasn't for the rate difference, this would be a 5 star rating.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask walker1021 about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review
August 21, 2012
Dear Walker1021,

Thank you so much for telling us about your stay with us. We appreciate all of your thoughts and concerns. We apologize about your concern about the rate you received. We would like to tell you that rates, room types, and availability change all the time. The best way to receive the best rate is to either book your rate online, or directly with the hotel. We are sorry for any inconvenience this has caused you. Thank you for telling us about your room and breakfast. We will pass these comments on to our staff. Thank you for staying with us. We hope that you will stay with us again in the future.

Sincerely,
Country Inn & Suites Chester
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Kingstown, Rhode Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Family Friendly”
4 of 5 stars Reviewed August 15, 2012

Best drop-in hotel we found on way south from RI. Two kids under 5 had enough and the pool was cool, clean and just enough fun for the kids to settle for the night. 1bd Suite Room was very clean and pull out sofabed was perfect for my 4yr old. there was even enough room to set up our Pack n' Play for the 19mth old! Breakfast was good and hot. Yogurt and fruit options were great for my Egg allergy kid too! Not every place we stoped at had that opption! Would stay again!!!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Becka H about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review
August 16, 2012
Dear Becka H,

Thank you for telling us about your stay with us. We are so glad that you and your family stayed with us. We are so glad that we could accommodate you. We appreciate all of your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope that you will stay with us again in the future.

Sincerely,
Country Inn & Suites Chester
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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Can't wait to go back”
5 of 5 stars Reviewed August 14, 2012

I don't usually write reviews and we are a Hampton Inn/Holiday Inn family but this stay at Country Inns changed our minds. We had a great stay. All of the staff was very friendly, especially the girl who was working in the morning. I can't remember her name, I think she had glasses, but she knew EVERYTHING there was to know about Richmond and the surrounding area and gave us so many options of things to do that it was hard to choose. The room was clean- nothing to complain about.The pool was spotless every day and towels always available. The only issue I have is that the breakfast was a little limited. We stayed a couple of days and they served the same eggs.It would have been nice to have something a little different, maybe poached or boiled eggs, or some bacon would have been great, but it won't stop us from coming back. We can't wait to try another Country Inn.

Room Tip: Just a hint- the doors here close a little loud so that's to be expected
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by mscole473 for Chester
Ask mscole473 about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metamora, Michigan
Reviewer
3 reviews 3 reviews
“Country Inn Chester, VA”
5 of 5 stars Reviewed August 13, 2012

Everything was extremely clean, staff was very friendly. Good location for eating and shopping. Close to a couple of historical sites. Breakfast was not bad, everything that was suppose to be hot was hot, everything that was suppose to be cold was cold. Same ol' thing every morning though.

Room Tip: Go to the top floor. My 3rd day there someone checked into the room above mine and spent hours runn...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Sherry W for Chester
Ask Sherry W about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review
August 14, 2012
Dear Sherry W,

Thank you for telling us about your stay with us. Thank you for telling us about your thoughts about the breakfast. We...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee, United States
1 review
“Awesome”
5 of 5 stars Reviewed August 8, 2012

The young lady at the front desk, Victoria, is by far the best representative for any hotel i've ever stayed at. She was full of pizazz, very kind, and excellent timely manner of checking in.
also, the rooms are immaculate, large clean, the beds and bedding are very relaxing and offer an wonderful nights sleep.
I still have 2 days left on my stay here and can bet that the service will not change. I dont usually write reviews but it has been too good to be true.
i will definetly stay here in a few weeks when i visit again.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Adam R about Country Inn & Suites Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Chester, responded to this review
August 14, 2012
Dear Adam R,

Thank you for telling us about your stay with us. We appreciate all of your comments. Thank you for your comments about our employee Victoria. We will make sure that we pass that on to her. We are so glad that you enjoyed your stay with us. Thank you for staying with us. We hope that you will consider us again in the future.

Sincerely,
Country Inn & Suites Chester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Country Inn & Suites Chester
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Additional Information about Country Inn & Suites Chester

Also Known As:
Country Inn And Suites Chester
Country Inn & Suites Chester Hotel
Country Inn & Suites Chester Hotel Chester
Chester Country Inn
Address: 2406 West Hundred Road, Chester, VA 23831
Region: United States > Virginia > Chester
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Chester
#2 Business Hotels in Chester
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Country Inn & Suites in Chester, VA, is centrally located to downtown Richmond and many major attractions. We are just 45 minutes to Williamsburg and Bush Gardens. King Dominion is located just 35 miles north from the hotel. Fort Lee Military base is located minutes from the hotel. ... more   less 
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