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InTown Suites Richmond South: Traveler Reviews

2601 Perdue Springs Dr, Chester, VA 23831
Hotel amenities
InTown Suites Richmond South
Ranked #13 of 14 hotels in Chester
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4 reviews from our community

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Chesterfield, Virginia
1 review
“Don't Ever...”
2 of 5 stars Reviewed March 10, 2011

...and I mean ever(!) stay here unless you are on a rock bottom skid row economy type budget while traveling. Yes it's cheap for the area but you will get a LOT less than you expect and more than you "bargained" for--trust me. The best I can say? The location is close to shopping, restaurants, etc. The bathroom was pretty clean. Umm yea.

The worst? Wow where do I start? Umm the carpet atrocious...literally black from filth. The smell...there's a strong odor in the hallway...cant put my finger on what it is but it's far from pleasant. My room was reeking of cigarette smoke...I tried everything (within reason as this was a short stay) to get rid of it...no use cause it's in the paint, in the carpet, everywhere...much too much for several cans of Lysol, several glade plug-ins etc. The bed is rock hard. Most machines in the 'on site' laundry are out of order. Oh and the best (worst) part of all? Several teenagers hanging about the parking lot and stairwells, congregating on a daily basis at all hours around the back entrance (which is not locked after hours so anyone off the street can waltz right up into the building at will). In my estimation (as an outsider looking in) this seemed to be a place for locals to shack up for cheap when they cant rent elsewhere...

I have stayed at extended stay hotels before and this one is pathetically below par. My intended stay of 3 weeks was cut short to one week and that was only because the weekly fee is non-refundable. Once you pay, you have to stay...so just STAY AWAY!!

  • Stayed March 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask jenna032 about InTown Suites Richmond South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bosotn
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Ok for economy travelers but only if your tight on money.”
3 of 5 stars Reviewed August 16, 2010

Where do I start. Ok, this extended stay hotel is ONLY for the economy minded traveler. DO NOT stay here if your used to almost any other hotel. This is a bare bones hotel and you will be sorely disappointed if you expect more. With that said, it is very inexpensive for what you get.
You get a kitchenette with stove top, a microwave, a fridge, a couch, SLOW hi speed internet and a somewhat modern bathroom with no amenities to speak of.
You will most definitely have to go to Walmart to buy a 25$ foam bed top or your sleep will be extremely uncomfortable. The beds are the hardest I have ever experienced except for a night I spent, last minute, on Cape Cod. After three nights I was delirious from little sleep and complaints were met with a suggestion to go buy a foam top. But with the top, I have slept like a baby.
DO not expect a good TV. The rooms are equipped with 19 inch Zeniths with incredibly poor picture quality. Colors are not easily discerned. Most dark colors appear as shades of black unless the camera is close up and sharpness and contrast are pretty bad. One would be inclined not to even have this as a garage tv.
You get one roll of TP for the entire stay, no silverware and one over sized garbage bag for the first week which reverts to a small garbage bag the 2nd week.
The bath towels are like cotton sand paper and extremely thin.
Hi Speed internet is slightly better then dial up but doable.
The couch is not comfortable but you can sit in it.
You have been warned, but if you know this ahead of time your stay will be better.

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask planes123 about InTown Suites Richmond South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InTownManagement, Guest Relations Manager at InTown Suites Richmond South, responded to this review
September 15, 2011
We appreciate the feedback. InTown Suites is a budget extended stay facility. We are more limited in the services that we offer than a hotel. We make sure that guests are aware of this, and even allow them to see the room they will be occupying prior to check-in. Because our core guest stays with us an average of sixteen weeks, price is an important factor. Our guests generally understand that we do not offer luxury accommodations at $219 a week, and usually happy with the amenities that have.

We apologize if we did not meet your expectations, but hope that you will keep us in mind if you are ever in need of affordable temporary housing in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InTown Suites Richmond South

Address: 2601 Perdue Springs Dr, Chester, VA 23831
Region: United States > Virginia > Chester
Amenities:
Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #13 of 14 hotels in Chester
Official Description (provided by the hotel):
InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget - we provide amazing value. ... more   less 

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