I booked 10 days in advance directly with choice hotels, of which I am a Choice Privileges Member. I advised it would be a late arrival and guaranteed the room with a credit card. When I arrived at the hotel exhausted at 12:30 AM with three children in tow after 7 hours on the road, I was told that they had overbooked the hotel and bumped me to a nearby sister hotel, a Suburban Suites where I would be treated very well. It happens, and I took it in stride. I was just looking forward to some sleep in a clean room, but soon found myself in a hotel I never would have stayed at were it not by then 12:45 am. I will post that hotel review seperately (Suburban Suites Extended stay)YUK! The kicker here is that they put me in a hotel that did not include breakfast or a pool, was pretty gross, and tried to charge me the same rate that I had been booked at. I complained and they finally discounted me. Poor, poor management and policy-poor treatment. Very disappointed.
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- Also Known As:
- Quality Inn Chester
- Chester Quality Inn