I booked 10 days in advance directly with choice hotels, of which I am a Choice Privileges Member. I advised it would be a late arrival and guaranteed the room with a credit card. When I arrived at the hotel exhausted at 12:30 AM with three children in tow after 7 hours on the road, I was told that they had overbooked the hotel and bumped me to a nearby sister hotel, a Suburban Suites where I would be treated very well. It happens, and I took it in stride. I was just looking forward to some sleep in a clean room, but soon found myself in a hotel I never would have stayed at were it not by then 12:45 am. I will post that hotel review seperately (Suburban Suites Extended stay)YUK! The kicker here is that they put me in a hotel that did not include breakfast or a pool, was pretty gross, and tried to charge me the same rate that I had been booked at. I complained and they finally discounted me. Poor, poor management and policy-poor treatment. Very disappointed.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Booking.com, Hotels.com, Choice Hotels, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Inn Chester
- Chester Quality Inn