We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice but reminds me of my time in the Army” 4 of 5 stars
Review of Residence Inn Richmond Chester

Save Saved
You added Residence Inn Richmond Chester to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Residence Inn Richmond Chester
3.0 of 5 Hotel   |   800 Bermuda Hundred Road, Chester, VA 23836   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #2 of 14 hotels in Chester
Denver, Colorado
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Nice but reminds me of my time in the Army”
4 of 5 stars Reviewed June 21, 2012

I enjoyed my stay here. I didn't experience any problems with noise and the rooms were very nice and breakfast was good.

One thing you might consider before making a reservation is that when I was here, about 90% of the guests were Army and Army families. From what I understand, some of them are living here long term.

I served in the Army myself, so I got nothing against our fighting men and women, but since I'm a businessman now, I felt a bit out of place walking around in my suit and nearly everyone I saw like 26 years old and dressed in combat fatigues.

Everyone was really nice, but just ask yourself if you saw a very nicely appointed Army barracks with a "Vacancy" sign out front, consider if you'd stay there if you were on local business.

So pretty nice spot, but I felt a bit out of place not being in uniform.

Room Tip: Request a high floor
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

80 people have reviewed this hotel

Traveler rating
    43
    30
    2
    4
    1
See reviews for
30
17
7
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Kaiserslautern, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 16, 2012

The room and location was well kept and maintained. The shortfall was in service, I attempted to relay the issues with Sonita Segrest the GM but her staff either failed to pass on my info or she didn't care to resolve them with me. The hotel is filled to capacity by the US Army officer trainees so this may be part of the complacency. The hotel will have to fix this soon because Fort Lee will open a 1000 bed hotel and all this government billing will dry up. The service issues included low standard housekeeping, the housekeeping staff would come in and do the bare minimum (Make the bed, new towels etc.) but the normal quality of care I've seen at other Residence Inn's was not met. This may be due to staff shortfalls or poor QC by mangement....both easily fixed with an engage leader. I stayed 4 nights and the first morning's breakfast had run out of a number of items (OJ, breakfast meats, the waffle iron was missing, etc.) the next 3 days were back up to the norm. Bottom Line, the hotel could easily be a "excellent" if the management was engaged in the quality of services.

Room Tip: Stay away from the basketball court, the constant bouncing of the ball can become annoying.
See more room tips
  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 26, 2012

Residence inn has become our new favorite hotel brand! It's perfect for our family of four. Hot breakfast, large TVs, full kitchen, modern amenities, GREAT PRICE!

Stayed May 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petersburg, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2012

I had an excellent experience at the Residence Inn Marriot in Chester and I would definitely recommend this hotel. I had to change my reservation dates a couple times and the staff did so without an attitude and were quite professional. The room was very up to date and well appointed with nice finishes. Everything was nice from the furnishings and decor to all the amenities in the kitchenette. You can be comfortable in this hotel if you are staying for a week long vacation or TDY to Fort Lee for 3 months. This hotel even offers a complimentary dinner 3 nights a week in addition to the 7 days a week complimentary hot breakfast. The only down side I noticed during my stay was the indoor pool was not heated so the water was a bit chilly in early May but the whirlpool was hot.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canastota, New York
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 11, 2012 via mobile

This hotel is SENSATIONAL! The rooms are immaculate and the staff literally bends over backwards to accommodate their guests. Kudos to Operations Manager Marc Cabo for his superior service. My only suggestion is the hotel needs better directions and signage as you exit I-295 until you reach the entrance.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2012

If you need a flexible extended stay option in the Chester/Richmond area I would definitely recommend this place; especially if you have dogs. I relocated to the area and needed to temporary place to live with my dogs while I looked for a more permanent home. It was convenient to work (close to 285 and 95). The rooms are all modern with granite counters and very comfortable beds. The staff is nice and like all residence inns there's food every morning and some evenings.

Room Tip: Ask for a room on the 4th floor in the corner. The northwest corner rooms have three exterior walls...
See more room tips
  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2011 via mobile

Checked in after a long day driving. The front desk gave us a nice surprise when they told us that Tuesday night stay included a fried chicken dinner, which was pretty decent.

Breakfast was also included, and it was ok. The room was brand new, very comfortable and clean. I would definitely stay here again.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Residence Inn Richmond Chester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Richmond Chester

Address: 800 Bermuda Hundred Road, Chester, VA 23836
Phone Number:
Location: United States > Virginia > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Chester
#4 Romantic Hotel in Chester
#8 Business Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Richmond Chester 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Tingo, Orbitz, Priceline, BookingOdigeoWL, Hotels.com, Travelocity, Venere and Agoda so you can book your Residence Inn Richmond Chester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Richmond Chester Hotel Chester

Owners: What's your side of the story?

If you own or manage Residence Inn Richmond Chester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.