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“Convenient location, right price, and helpful staff” 4 of 5 stars
Review of Fairfield Inn Richmond Chester

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Fairfield Inn Richmond Chester
2.5 of 5 Hotel   |   12400 Redwater Creek Road, Chester, VA 23831   |  
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Free Parking
Ranked #5 of 14 Hotels in Chester
Boston, Massachusetts
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
“Convenient location, right price, and helpful staff”
4 of 5 stars Reviewed June 19, 2013

Hotel is in need of a renovation. There were some obvious deferred maintenance issues. However, they have a renovation in progress on the exterior with the interior coming up. The location was excellent, with easy interstate access, and the staff was very helpful with locations of grocery stores, restaurant recommendations, directions, etc. I found the room to be extremely quiet and clean.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, June 21, 2013
Many thanks for your comments on our great staff - we are very excited about the renovation that will start in august - all of our rooms will be totally redone as will the lobby area.
Come see us again when we are totally new
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131 reviews from our community

Traveler rating
    52
    43
    16
    12
    8
See reviews for
51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Charleston, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2013

Stayed here for one night on our way back home after spending a few days on a girls trip. The hotel is conveniently located for easy interstate access. It's surrounded by places to eat and is close to shopping plazas. The hotel is not newly renovated, but it is very clean and comfortable. All of the hotel staff was very nice. That includes housekeeping, front desk, and everyone else we bumped into. Check-in was quick and easy. Members of the staff were able to direct us to nearby places we needed to go. They were also able to give us recommendations of things to do based on our interests (on a busy Monday night, lol). The beds were really comfortable and gave us a great nights rest after our long night! Breakfast was adequate, especially since it is free! I would definitely return to this hotel if I was passing through the area again.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, June 13, 2013
Thanks for the great feedback - I am happy that your girtls weekend out should end with a great trip to the Fairfield Inn Chester - come back and see us again
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New York City, New York
1 review
5 of 5 stars Reviewed June 3, 2013

perfect spot for a quick pit stop when traveling done south from the north. easy to get to right off the highway. We arrived late in the evening and the staff was very courteous. room was large and very clean. breakfast in the morning was more than adequate, especially the hot off the press waffles!! we will definitely stay again next time we are in that area!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, June 5, 2013
Thanks for taking the time to let us know that we are the perfect pit stop - we take great pride in our clean rooms and friendly staff

Please stop by again

andrew
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Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 24, 2013 via mobile

We booked our stay at the Fairfield mainly because of them being Pet friendly. We were also very pleased as it turns out, they were also very people friendly. The hotel was very clean as was the room. The only suggestion I would recommend Is getting a pet area outside the hotel with doggy Doo Doo bags for easy pickups.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, June 5, 2013
Many thanks for your kind comments - thank you for the idea about the doggy bags

look forward to a return trip and tell all your friends

Andrew
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Jacksonville, Florida
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 23, 2013

As usual, when you get Marriott beds, you're getting comfort. Loved the small little euro pillows.
The free breakfast was fabulous, staff courteous. Seemed liked there was a lot of kids at this Fairfield, but no bother to us. Our room was quiet. We will stay here again when we visit the Chester area of Richmond.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, May 26, 2013
Thanks for your comments on the hotel we look forward to welcoming you back. I am glad you enjoyed the new hote breakfast it is becoming very popular with our guests
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Williamsburg, Virginia
1 review
5 of 5 stars Reviewed May 22, 2013

I staid here for one night. Check in was fast and Jason at the front desk was extremely helpful. He knew the area well and directed me to where was the best place to eat based on my needs. Room was clean and every emloyee I ran into I was greeted with a smile.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, May 26, 2013
Thanks for your feedback on our hotel - it was great to see that we met your needs
Look forward to welcoming you back
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Church, Virginia
1 review
5 of 5 stars Reviewed May 21, 2013

The Fairfield Inn in Chester, VA was an excellent place to stay. The staff was very professional and friendly. They made my short stay enjoyable. I will definitely stay there again and let my friends who travel know about my great experience.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, May 22, 2013
Many thanks for your comments - keep coming back we appreciate the business and your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Richmond Chester

Address: 12400 Redwater Creek Road, Chester, VA 23831
Location: United States > Virginia > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Chester
#5 Family Hotel in Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
Number of rooms: 115
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn

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