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Holiday Inn Express Richmond Chester: Traveler Reviews


Holiday Inn Express Richmond Chester
Hotel class 2 of 5
Back to Holiday Inn Express Richmond Chester
1911 W Hundred Rd, Route 10, Chester, VA 23836
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Traveler Reviews

80% Recommend
4.0 of 5 stars 5 reviews
Excellent
0
Very good
4
Average
0
Poor
1
Terrible
0
By trip type
All (5)
Business (1)
Couples (1)
Family (1)
Friends getaway (0)
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[ Date ] [ Rating ]
“Good, reliable place to stay”

Holiday Inn Express Richmond Chester

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4 of 5 stars
CSL63 95 contributions
Houston, Texas
2/2 found this review helpful
More photos

This is a typical Holiday Inn Express. Not a luxury 5 star hotel, but a good, comfortable place to sleep for the night. The bed was comfortable, the air conditioner was cold, the water in the shower was hot.

There's a nice little sitting area - this would be a comfortable place to stay for a few days, since it's not just a bed a four walls.

The breakfast was typical HIE fare - good for a continental breakfast, but if you were served that for a Sunday brunch, you'd be upset.

The front desk help was nice, even willing to print boarding passes for us since the community PC and printer were being used.

I rated this a 4 star because I've come to expect that all HIEs are nice. This one was not exceptionally nice compared to others of the same brand, but it was typical and representative of a good brand.

Once again, I apologize for the photos - they were taken with my cell phone.

  • Liked — You get what you expect
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since February 08, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $113 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“A good stay”

Holiday Inn Express Richmond Chester

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4 of 5 stars
psmith2 1 contribution
Montgomery
0/1 found this review helpful

Great place to stay after a long day of driving on the Interstate. Room was clean and the breakfast was good. Thanks!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Other
  • Age group 35-49
  • Member since April 12, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $113 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Management issues”

Holiday Inn Express Richmond Chester

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2 of 5 stars
Chameleonic 2 contributions
NC
3/4 found this review helpful

The hotel is very clean and the staff is very courteous however I'm going through a billing nightmare with them right now. They charged me for two rooms and two nights on one room but only one night on one room. They credited me for the extra night and keep telling me that they are going to credit me for the extra room and still haven't. It's been over a month now.


If you should happen to have problems there the management is incapable or unwilling to help you in any way.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay May 2006
  • Member since June 23, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $113 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
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Holiday Inn Express Richmond Chester Also Known As

  • Holiday Inn Chester
  • Chester Holiday Inn
Address: 1911 W Hundred Rd, Route 10, Chester, VA 23836