While staying at this hotel the night of our wedding all of our monetary gifts were stolen from our car. I asked the desk clerk if there was video and he said maybe but only the manager could look. They wrote my name and number on the back of another slip of paper and didn't even take a formal inquiry. Two days later we came back to talk to the manager and she said the car hadn't been on camera and that she had tried to call earlier that day. I had no missed calls on my phone. Oddly enough no one had been in the parking lot when we arrived or in the lobby or elevator. Only the desk clerk saw me come in wearing a wedding dress. Our car was not decorated with "just married" or anything of the sort. Somehow the only thing taken or even looked through was the card box. I have called corporate who has sent an email to this hotel asking them to call me and its been almost a day and I still have not heard back. It seems that there is something very suspicious going on here and I feel as though we were targeted by the staff as honeymooners. Now it feels as though the hotel is covering it up and not being helpful at all. I would not stay here or at any other of these chains again! The staff is obviously untrustworthy and when things go wrong can not be counted upon to take the situation seriously.
- Official Description (provided by the hotel):
- Candlewood Suites Extended Stay Hotel Chesapeake Suffolk - Hampton Roads Area VA.The Chesapeake Suffolk Hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites hotel is centrally located at Exit 11 of I 664 near I 64, & I 264, and minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers easy access to Harbour View Commerce Park, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, General Dynamics, Mitre, Sysco JFCOM , US Coast Guard & the Newport News Navy Shipyard. The Candlewood Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee applies) offers studio & one-bedroom apartment-like suites featuring fullyequipped kitchens, spacious living & work areas, TV w/ DVD players and free wired & wireless Internet access. Other features include a 24-hour business center w/ free Internet, print/fax/copy capabilities, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Orbitz, Hotels.com, Priceline, Expedia, Agoda, Booking.com, TripOnline SA and Tingo so you can book your Candlewood Suites Chesapeake/Suffolk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
- Chesapeake Candlewood Suites