Our family stayed there on Saturday middle of July after reading some reviews. It was really disappointing The hotel was dirty and service was unprofessional..
I called to confirm for crib for baby even though the crib is listed on its website and was told to call the day we stayed. We called and was told had to be there in person to reserve one. After we arrived in the middle of afternoon, we found only one person working there. We waited for about 30minutes to get the key and was crib will be sent to the room. Later we asked for a crib at diner time and was told again that the crib will be sent while we went out for diner. Finally we came back found no crib and went front desk to ask for it. We were told there was no crib. We had to live with baby sleeping on the floor.
The room was reserved as non-smoking and it was distinctively sick smoking smell. I did not really want to bother with these people anymore since they showed no credibility on the crib issue. The floor was also filthy and the bathroom floor was sticky every where. The bath facet was dripping water all night.
The elevator also got a dirty floor.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Chesapeake is proud to offer 90 clean comfortable guest rooms including, 21 suites and 6 relaxing whirlpool rooms for your home away from home. Whether you are traveling on business or pleasure we are just minutes away from where you need to be! We are conveniently located near Suffolk, Norfolk, Portsmouth and Hampton Va. Local businesses include: Greenbrier Area, US Joint forces Command, US Coast Guard Station, Norfolk Naval Base , Portsmouth Naval Base, JTASC, Portsmouth Naval Hospital, Portsmouth Shipyard, Norfolk General Hospital, Northrop Grumman, Harbor View, Chesapeake Square Business District, Cavalier Industrial Park, Ferguson Enterprises, General Dynamics, Lockheed Martin. We offer complimentary USA TODAY and local newspaper, indoor pool, hot tub, exercise facility, meeting room, business center, and 24 hour guest laundry. All guest rooms have microwave and refrigerator. Our premier hotel offers to all travelers, whether business or pleasure, spacious rooms. So be SMART All rooms now feature the Kohler Stay SMART shower head, curved shower rods, SMART roast coffee, and Simply SMART bath amenities. Bringing your computer? Our hotel offers free hi-speed Internet. So be SMART and Stay SMART at the Holiday Inn Express Hotel & Suites-Chesapeake. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Chesapeake Hotel Chesapeake
- Chesapeake Holiday Inn