This was my first stay in a Springhill Suites and was more than pleasantly surprised by my first impression of the hotel and rooms. Large contemporary lobby and reception area. Spacious suite with sofa bed, work station and mini-kitchen area. Kitchen area includes sink, small counter space, mini-fridge, and microwave. Large flat-screen TV with swivel base; also strategically located in room so that it can be viewed from both the desk/suite area side, as well as the beds side of the room <ahh, the little things -:)>. Comfy beds, plenty of electrical outlets. Ipod docking station….Right in the heart of a plethora of shopping and chain restaurants.
We were traveling with a large party and the Service Representative we worked with was very accommodating and ensured that all of our rooms were together on the same floor <2 thumbs up for that!!>. Another magical moment with this same Representative <I wish I could remember her name> - we had another member of our party that required a handicapped accessible room. The double rooms do not come handicapped accessible (only the single rooms); but there are some double rooms that include a seat for the shower. The Representative allowed us to view the room before checking in and was still able to ensure the room was on the same floor and section of our other rooms. <Thank you!!>
Few other points for potential guests. The fan in our bathroom continued to run even when the bathroom light was turned off. Only slightly annoying but we remedied that by keeping the bathroom door closed. I did notice that our trash bins had not been emptied the first night. We also had a member of our party that indicated there was a used razor left in the bathroom when they first checked in. On our last night, when we arrived back to the hotel late that evening, we discovered that our room had not been cleaned at all. In fairness to the hotel, we had the ‘Do Not Disturb’ sign up until around 1:30. However, I’ve never encountered that as an issue in other hotels. Another member of our party indicated they had the same experience the night before and that they were told that they do not clean rooms after 3pm. I am not certain if that is a Springhill corporate policy or if that was just for that location, but it may be helpful if they somehow communicate that with guests beforehand.
I did not have an opportunity to do my routine fitness center excursion so can not speak to that. The hotel also offers complimentary breakfast. Again, did not experience first hand, but a few members of my party described it as average. On a personal note- no recycle bins in the rooms which of course was no major impact to the stay but I would love to see that become a standard for notable hotels <just my 2 cents if I had the power to change the world (^_^)>
All in all, good stay. Would stay again but would just ensure the staff were aware that I would like to have the room cleaned daily.
- Official Description (provided by the hotel):
- Springhill Suites Chesapeake Greenbrier is your all suite hotel eqipped with kitchenettes and complimentary wireless internet. Need a ride to the airport? We offer shuttle service to and from the airport. We are your hotel with friendly service for your business needs, social functions and family vacations in Hampton Roads. ... more less
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- Also Known As:
- Springhill Suites Chesapeake Greenbrier Hotel Chesapeake