As a hotel manager, I understand that I notice little things many guests don't. The staff was pleasant, the hotel was in a great location, and the hotel was pretty nice. But the mold in the bathroom/caulking, stains on the carpets, really slow internet, the fact that the locks are on backwards and you have to life up the door knob instead of pushing down, were all small details that bothered me. That being said, it's one of the top 2-3 hotels I've stayed at in Charlottesville. Charlottesville is a high occupancy, high revenue town, and most chains allow the hotels there to get away with conditions that would not be acceptable in most areas. Kind of like a beach town, the brand makes good income from there and leaves the property alone. But seriously, Choice needs to do some work on their hotels in the area. While one of the top 2-3 hotels near the university, it still leaves much to be desired when compared to other Comfort Inns.
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