My husband and I went here once and only once. I ordered sliced BBQ brisket, and when they had brought my food, they thought they could substitute chopped pork BBQ (as if I wouldn't be able to tell the difference)! When I pointed it out, it was then that they informed me that they were out of the brisket. Why didn't they just tell me before bringing me my plate? Then, as if that wasn't bad enough, I thought the waitress was just trying to be kind when she told me to keep my sides and choose something else from the menu. So naturally I ate my sides (I was starving by this time). I ended up ordering cheese fries. The fries they brought me were cold and dried up. When we received our check to pay... she had charged me for each side individually (the sides that went with the incorrect order that she insisted on me to keep)! When I inquired about the charges she replied, "Well, I asked my manager about that, but you ate it so we have to charge you." Are you freaking kidding me?! Needless to say she didn't get a tip, and I will not be back to this pitiful place again. They certainly don't care if their customers return.
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