My boyfriend and I stayed at Inn at the Courtyard about a month ago, and we could not believe the way we were treated by the owner. Upon our arrival, he showed us our room, which was fine. However, we noticed that everything in the place creaked – from walking down the hall to sitting on the bed – it all creaked. Not a problem for us, until we realized that sitting on the bed hit the wall. So that we would not disturb the other guests, we moved the bed out a few inches to prevent it from hitting the wall when we sat (or did other things you do on a bed!).
We slept there one night and came back from a stroll in town, only to have the owner literally waiting for us as we parked our car. He informed us that our room was not made. I said, “not a problem.” Then he said, “It’s not made because you two broke the bed.” Huh?! We couldn’t believe it. He continued to accuse us of breaking the bed by moving it away from the wall, causing it to wobble. We explained that we moved the bed BECAUSE it was wobbling and hitting the wall, and we did not want to disturb the other guests. He insisted we knowingly broke the gosh darn bed, to the point that he said “I can't believe you keep lying. Come on, just admit you broke the bed!” He also said to my boyfriend “You should be man enough to admit you broke the bed.” !!! Need I say more?
I then told him that my boyfriend and I (43 and 38 years old respectively) are both professionals, not college students, and not the kind to do anything to intentionally or otherwise break a bed.
After 10 minutes of being insulted and accused in the parking lot, we went back to the room (against the wishes of the owner, who followed us in!) to get changed for dinner. The bed was not there because he was having it fixed he said. We asked where we would sleep if the bed was not back by bedtime, and he said we'd have to sleep on a mattress on the floor. When we told him if that was all he could think of we'd go somewhere else, he said if we didn't stay there that night (on the floor!), he would charge us for the cost of fixing the bed! It turns out the bed was fixed by the time we got back from dinner, so that issue was ultimately avoided. However, the bed came back STURDY - nothing like the way we originally found it. It was such a difference; clearly the bed was broken when we first entered the room.
(Also, to add more to the madness, he said that someone in the guest house complained that we made a lot of noise and there was “screaming.” Oh – and that comment apparently came from a little old lady in the other room. Let me tell you, there was no screaming or anything of the sort.)
Obviously, I would not recommend this place to anyone. The owner was incredibly disrespectful and unprofessional, and accused us of something so ridiculous, it’s just ludicrous.
A note from "the boyfriend": all of the above is not only accurate, it's actually charitable to the owner of this B&B. If I hadn't been there, I'd probably read it and think "well, there must be more to the story... otherwise, the owner's behavior just makes no sense at all." And it really didn't! Like walking into some sort of Stepford B&B. The only consolation was that the whole thing was so bizarre, so over the top, that after the fact we were at least able to laugh about it, so that in the end the guy wasn't able to ruin our weekend entirely.
But it wasn't for lack of trying.
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