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“Our go-to hotel in Charlottesville” 5 of 5 stars
Review of Doubletree by Hilton Charlottesville

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Doubletree by Hilton Charlottesville
3.5 of 5 Hotel   |   990 Hilton Heights Road, Charlottesville, VA 22901   |  
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Ranked #14 of 33 hotels in Charlottesvill...
A TripAdvisor Member
“Our go-to hotel in Charlottesville”
5 of 5 stars Reviewed January 1, 2014

Double Tree was the ONLY hotel in Charlottesville that allowed dogs AND had an indoor pool - both amenities very important to us as we were traveling with 2 dogs and 2 kids. The rate was cheaper than other comparable hotels in the area. We were amazed at the overall high quality of the entire facility and the friendliness of the staff. This definitely will be our go-to hotel in Charlottesville for all future trips, especially when we travel with our dogs.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portoflio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review, January 3, 2014
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. It was a pleasure to have you and your family at our hotel. We can appreciate what an important part of the family your furry friends are and are glad to have been able to welcome them. I am pleased that you were able to enjoy the salt water pool. We can’t wait to welcome you back when you are in the area again.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - DoubleTree Charlottesville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Any
English first
Princeton, NJ
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 31, 2013

We were in Charlottesville for Christmas with family. We got a very good deal at the Doubletree Hotel, room on the executive floor, breakfast, and drink tickets for each evening. The room was large and nicely furnished, everything was very clean and the staff was friendly. Breakfast was plentiful with everything fresh. The hotel is well located right off Route 29 with easy access to everything in town. We have stayed at the Doubletree before and will stay there again on our next visit.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review, January 3, 2014
Tony,
I am pleased that you were able to join us for the holiday. Thank you for choosing us as your hotel during your last visit. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed everything. We look forward to welcoming you back again.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - DoubleTree Charlottesville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Culpeper, VA
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 30, 2013

We stayed there to attend the Cavalier Classic Basketball Tournament. Check-in was flawless. Since I am a Hilton Honors member, we were on the 8th floor with a king size bed. The room was large and comfortable. The flat screen HD TV with real HD programming was nice. However, the hotel needs to update its printed channel guide which was useless. Hardly any channel numbers matched the listing. The room was really clean and smelled fresh. Reading the reviews about the small bathroom had me wondering. Yes, the bathroom was small. So? I am not having a party in the bathroom. It proved ample for my needs. The lobby was nicely appointed. We debated about dining in the restaurant but opted for another venue. The price was reasonable and the bed was so comfortable that I wished I could have taken it home. I would stay there again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review, January 3, 2014
Wally,
I am pleased that you were able to join us for the game. Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Thank you for your feedback about our channel guides, I have shared that feedback with our team so we can address them. We look forward to a chance to welcome you back again.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - DoubleTree Charlottesville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 30, 2013

Attended a Holiday Party at the DoubleTree and we had a wonderful time. The food was good, the service was good, staff friendly and helpful. Our room was clean, warm and inviting. Really enjoyed the home like atmosphere. The staff was very helpful. The decorations were very nice and festive! I would definitely recommend this hotel for your next outing.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review, January 27, 2014
Anna,
I am so pleased that you were able to join us for your holiday party! Our goal is to provide superior service and experiences to each and every guest that stays with us, and it is great to know that we hit our mark during your visit. Thank you for staying with us, and we hope to have an opportunity to welcome you back again.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - Doubletree Charlottesville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dumfries, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 28, 2013

Service was excellent. The lobby was superbly decorated. The gingerbread town on the train layout was very colorful and creative, adding much to the Christmas mood. The location was perfect for us as we were visiting family on the north west side of Charlottesville. The staff were very accommodating in getting us into our rooms early so we wouldn't have to interrupt family activities. Would definitely stay hear again if we were in the area.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review, January 3, 2014
Joe,
On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. I am so pleased that you enjoyed the gingerbread village! Our culinary team looks forward to creating it each year. We look forward to welcoming you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - DoubleTree Charlottesville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, United States
1 review
5 of 5 stars Reviewed December 27, 2013

This hotel was very nice. The lobby was great and since it was Christmas Eve it had a huge gingerbread village. They served all the chocolate chip walnut cookies you could eat and the rooms were well furnished. A fridge would have been nice for my daughters bottles but we just put ice in our cooler. They even matched the rate on Priceline so we save almost $20 a night off each room.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review, January 3, 2014
Joshua,
Thank you for choosing us as your hotel during your last visit. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. Please know that you can always request a refrigerator upon arrival. We look forward to welcoming you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - DoubleTree Charlottesville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, United States
2 reviews
5 of 5 stars Reviewed December 26, 2013

We love this hotel and are treated as valued guests. The food is excellent and staff make you feel at home. Sometimes we just go for the weekend when we have no specific need to be in Charlottesville.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review, January 3, 2014
Caryl,
Thank you so much for your loyalty to the hotel! You most certainly are a valued guest. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. Thank you for taking the time to share your positive experience with us and TripAdvisor. We look forward to continuing to welcome you back.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - DoubleTree Charlottesville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Doubletree by Hilton Charlottesville

Address: 990 Hilton Heights Road, Charlottesville, VA 22901
Phone Number:
Location: United States > Virginia > Charlottesville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Charlottesville
#9 Business Hotel in Charlottesville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Charlottesville 3.5*
Official Description (provided by the hotel):
Doubletree by Hilton Charlottesville is located just minutes from the University of Virginia, John Paul Jones arena, Charlottesville Regional Airport and Monticello. Recently renovated in 2008, the Doubletree by Hilton Charlottesville was named one of Expedia’s Insider's Select Hotels and Reader's Choice Hotel by the Daily Progress. ... more   less 
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Also Known As:
Doubletree By Hilton Charlottesville Hotel Charlottesville

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