We just spent saturday night here. We live only an hour away, but we did not want to drive back after a fancy dinner, so we booked a room here.
Location is ver good, close to a Downtown Mall, and nice shops.
But as soon as we checked in, we know it have a noise problem. There is a wedding party, we could here people laughing and talking next door. It only got worse after that. As we got back from the dinner, the bar at the corner had band playing. Our room is at the corner, so we can hear music, drums, and people clapping right out of the window. It would not stop until 2am.
We regretted staying here. We wanted a nice rest after dinner, that is the whole reason we choose this hotel. I almost checked out the hotel at
midnight. We would have a better rest if we do that.
Well, outside noise is not hotel's fault, but I would imagine they could invest on sound insulation to minimize the impact. I don't think we are the first guests who have this problem.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 16, 2013
Please accept our sincerest apologies for the noise that you experienced while at our hotel. We do have procedures in place to help reduce noise and encourage any guests to reach out to us if they feel their stay is being impacted. Thank you for you valuable comments and we will continue to look for ways to provide our guests with a quiet and enjoyable experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.