This Christmas marked the return to the hotel my grandchildren affectionately call the "real Christmas" place. The visit they are referring to actually occurred the weekend before Xmas 2010 when we journeyed to Charlottesville to celebrate "faux Xmas" at my son's house. That year a huge snowstorm left much of Charlottesville without power, and we ended up dragging ourselves, our 3 and 5 year old grandchildren, and 3 grown "kids" (Not to mention Christmas presents. snow clothes and , and 6 live lobsters we had crammed in a cooler). and headed to the Omni. It's claim to fame --- warm rooms and electricity. But by the end of our stay it came to symbolize what the "real Christmas" is all about. Realizing that this was going to be our Christmas, the front staff upgraded us to a suite so we could open presents in a "living" room. Then they provided toys and goodies for the ones. Finally , when we showed off our Christmas lobsters wallowing in the cooler, the chef took them in his kitchen and prepared the most exquisite Christmas lobster dinner for our family, complete with gourmet grilled cheese sandwiches for the babies. From that time on, the Omni has become synonymous with the joy and delight of Christmas with family. . So much so, in fact, that this year, when we went to Charlottesville for the "real" Christmas at our son's house , the grandchildren wanted to know when we were going to the Omni. When we explained that our last holiday stay there wasn't the "real" Christmas , the grandchildren explained that --of course it was! In fact it was their BEST Christmas. So this year, the Saturday before the 25th, we reserved our old "living" room at the Omni, where our grandchildren spent the night with their grandparents. The front desk staff welcomed us with the same warmth and hospitality that we enjoyed 2 years ago--greeting us and the kids like we belong there--(thank you, Mr. Early, and your wonderful staff Jackie, Rachel, Bryan and Hunter--you guys made us and our grandchildren feel---well---happy. The kid " back pack" filled with items which really entertain the children is a great extra. Occupied the kids the whole night!!).
From the time they were very little, we taught our grandchildren that if they want to stay at a lovely hotel, they have to "walk the hotel walk" and "talk the hotel talk". At the Omni they are always on their best---after all, it's where the real Christmas lives.
Ps. For business travelers, the hotel is geared to making your stay great--wonderful mid week happy hour menu---it is a place we go when we want adult time. (Which makes the hospitality it has shown our family even more impressive. )
I know you must be wondering if I own stock or have a relative working here--honestly not. I just like to write positive reviews when the place where we stay really "makes" the journey.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 28, 2013
It was heartwarming for us to read your review and we are proud of how our associates have been able to make your visits to the Omni Charlottesville into the Real Christmas. It is comments such as yours that make working in the hospitality industry so pleasurable for all of us and it we are honored to have been a part of your family's celebrations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.