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“Very bad experience” 1 of 5 stars
Review of Wingate by Wyndham Chantilly / Dulles Airport

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Wingate by Wyndham Chantilly / Dulles Airport
2.5 of 5 Hotel   |   3940 Centerview Dr, Rt 50 & Rt 28, Chantilly, VA 20151   |  
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Ranked #9 of 14 Hotels in Chantilly
Panama City, Panama, Panama
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Very bad experience”
1 of 5 stars Reviewed today NEW

I was 3 nights at this hotel, everything was fine the first night, we paid each day with a groupon. The second day in the morning the front desk tell us that the room was paid and confirm in the second night. When we arrive about 9 pm the room magnetic key does not work. The person in the front desk at this time called otoniel do not want that we can in the room. You has a credit card and he said the reservation does not appeard in the system. Until 11 pm he decide to open the room door and wait until next day in the morning to verify the reservation. Was rude and angry and complicated this person. Never again in Wingate Dulles.

Stayed October 2014, traveled with friends
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346 reviews from our community

Traveler rating
    136
    119
    56
    27
    8
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122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights here for a family visit. It was clean and comfortable. Jets flew past the window on approach to Dulles Airport, which didn't bother us at all and was kind of fun to watch. The room and hotel had a few dings but generally was in good shape. We could hear water running in another room but no talking. I don't know if the people next to us were just quiet or the rooms were well soundproofed. The desk staff was friendly and responsive. It was a good value for the price.

Room Tip: I think you can hear the jets no matter what, but if you want to see them, you need to be in a room...
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  • Stayed October 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

One elevator was out the majority of our stay, however, staff was friendly and answered any questions we asked.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, General Manager at Wingate by Wyndham Chantilly / Dulles Airport, responded to this review, yesterday
Thank you for reviewing our hotel. I apologize for the inconvenience of having only one elevator working during your stay. The elevator is back up and running. I am glad to hear that the staff was friendly and able to answer your questions. We hope to see you again.
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Winston Salem
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 days ago NEW

I really like this location because its close to great restaurants and is located in the middle of the places I have to go to. The staff has always been very helpful and understanding if I have to make changes on the fly.

  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, General Manager at Wingate by Wyndham Chantilly / Dulles Airport, responded to this review, yesterday
Keith G

Thank you for staying with us when you are in Chantilly, VA and for reviewing our hotel on tripadvisor.com. I am very glad that you feel you can count on our team to accommodate your needs when change occurs in your travel plans. We strive to deliver a "Count of Me" experience to each of our guests. I will certainly share your review with the team.
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A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

My wife and I had the pleasure of staying at the Wingate in Chantilly/Dulles airport. The staff and accommodations were excellent. Thank you very much

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, General Manager at Wingate by Wyndham Chantilly / Dulles Airport, responded to this review, yesterday
Thank you for your review on tripadvisor.com. I am very pleased to hear that you feel our hotel was an Excellent Choice. We know you have a choice and certainly appreciate you choosing to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Chantilly / Dulles Airport

Address: 3940 Centerview Dr, Rt 50 & Rt 28, Chantilly, VA 20151
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Chantilly / Dulles Airport 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Wingate By Wyndham Chantilly / Dulles Airport Hotel Chantilly
Wingate Hotel Chantilly
Wingate Dulles Airport

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