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Wingate by Wyndham Chantilly / Dulles Airport
3.0 of 5 Hotel   |   3940 Centerview Dr, Rt 50 & Rt 28, Chantilly, VA 20151   |  
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Ranked #4 of 14 Hotels in Chantilly
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588 reviews from our community

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New Castle, Delaware
1 review
1 of 5 stars Reviewed September 18, 2013

We booked our room online and paid upon booking. We checked in on Friday and everything seemed good. We checked out the following Sunday overall satisfied with our stay. Days later I see charges on my card from the hotel. I contact them via email. No reply. The next day a much larger charge on my card from the hotel again. I try emailing again and attempt to reach them on Twitter. Still nothing. How many more days and how many more charges for unknown reasons are we to get? We are responsible business owners and were only in the room long enough to sleep and get ready for the day. No damages were done, no services purchased. We were going to use this location in the future. Not now.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
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Thank Acampbell99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wgm5286, General Manager at Wingate by Wyndham Chantilly / Dulles Airport, responded to this review, September 19, 2013
Thank you for your comments, I did see your email request from last night and did send an explanation to you of your charge. Your account was only charged for the owed amount. We do value your business and would not post a charge unless it was valid. Thank you again for choosing our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Chantilly / Dulles Airport

Address: 3940 Centerview Dr, Rt 50 & Rt 28, Chantilly, VA 20151
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Chantilly
#3 Romantic Hotel in Chantilly
#6 Family Hotel in Chantilly
Price Range (Based on Average Rates):
Hotel Class:3 star — Wingate by Wyndham Chantilly / Dulles Airport 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Wingate By Wyndham Chantilly / Dulles Airport Hotel Chantilly
Wingate Hotel Chantilly
Wingate Dulles Airport

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