Understand this about this hotel...the rooms are adequate...nice, even. However, the service is HORRIBLE! One morning, I came down and simply asked for a regular-sized trash bag. "No" was the short and terse response I received. Nobody bothered to check maintenance or look around.
As far as breakfast is concerned, the selection was acceptable but, again, the service horrible. I am an early riser, but even at 7:30 (for a breakfast that ends at 9:30), half of the items (bagels, muffins, certain selections of juice) were out and were not replaced. My wife came down a little before 9:00 and the waffle mix was out. We asked if it could be refilled and were met with another sharp "No". I've been in enough hotels to know that items can be refilled and simply saved over for the next morning. It was obvious this particular staff member had cleaned the breakfast area and did not want to bother doing it again.
Again, if your idea is to simply stay and your room and not require any help from the staff, this hotel meets (but does not exceed) this standard. Don't expect much in the way of friendly and helpful service, though.
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- Also Known As:
- Wingate By Wyndham Chantilly / Dulles Airport Hotel Chantilly
- Wingate Hotel Chantilly
- Wingate Dulles Airport