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Residence Inn Dulles South: Traveler Reviews

3.0 of 5
14440 Chantilly Crossing Lane, Chantilly, VA 20151
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Residence Inn Dulles South
Ranked #5 of 14 hotels in Chantilly
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33 reviews from our community

    Trip type
Traveler rating
    20
    9
    3
    1
    0
Date Rating
Fairview, New Jersey
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
55 helpful votes 55 helpful votes
“Perfect for business”
4 of 5 stars Reviewed July 15, 2012

This hotel is just what you need for a business trip. Little extras such as a small pool and BBQ grill are thoughtful.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Robyn W about Residence Inn Dulles South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, VA
Top Contributor
70 reviews 70 reviews
20 hotel reviews
Reviews in 41 cities Reviews in 41 cities
65 helpful votes 65 helpful votes
“Great Business Class Motel”
5 of 5 stars Reviewed July 9, 2012

We checked in after the massive power outages in the Washington area following the June 29th storms. This was one of the few properties available in Fairfax County that still had power and that accepted pets. As a result, it was completely full (something that I suspect is rare for an airport hotel on a Saturday) and they were turning people away when we checked in. Nonetheless, the service was attentive and polite and the room was immaculate, something that is the norm with Marriott brands. The breakfast on Sunday morning was quite a pleasant surprise for a buffet in a business-class hotel. And although the dining room was packed with guests, they kept the buffet well-stocked. I'm not sure how they accomplished that since they couldn't possibly have been expecting a sold-out crowd over a weekend. Despite the shortage of hotels, they extended our initial two-night reservation indefinitely and told us that we could check out without penalty whenever our power got restored at home. They did charge us a $100 cleaning fee for our pet, but we knew about that in advance and would have paid twice that to rescue our animal from a home with no AC in 110-degree heat indices. They even gave us a tag to put on our room door to alert the housekeeping staff that a pet was in the room. Over 3.5 million homes without power in a record-breaking heat wave and Marriott got us through it.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Business_TravelerFFX about Residence Inn Dulles South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Three stays in 4 months!”
5 of 5 stars Reviewed June 11, 2012

We have friends and business contacts in the area so we have used this hotel frequently over the past few months. It's location is excellent, not far from Dulles airport. Several restaurants and shops within walking distance. Easy access to many of the business in the Dulles Corridor.

Staff is friendly and helpful. They are willing to work with you for late checkout and storage of valuables in the safe deposit boxes they have behind the front desk. Rooms are clean and
well maintained. Beyond that it's what you would expect from a Marriott.

Our only complaint would be that it can be a bit pricey!

Verdict: check it out and see if our can get a good deal!

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask J C about Residence Inn Dulles South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Housekeeping Staff Outstanding/ Bed and Pillows Need Improvement”
4 of 5 stars Reviewed March 22, 2012

I would have to start by saying that the housekeeping at this Chantilly Location do an outstanding job of keeping the rooms fresh and completely clean. The toilet and tub were brand new and completely clean, including the fixtures in the eat in kitchen that were in mint condition. The linens and draperies were beautiful and the HD TV had an excellent picture quality. Dulles Airport nearby was a bit noisy but bearable and did not interfere with the quality of my stay. I rated Residence Inn with four stars instead of five because the aweful bed left my back aching all week. My wife and I fought all night over the tiny sheet we shared. The pillows felt like they were filled with feathers and I had to stack about three of them around my head just to get any rest. The AC unit was irritating and hard to adjust the temperature, leaving me to cut off the AC several times. The gym was too small and the temperature in room was set for 76 degrees and I could not get the window open to air it out. With more than three people squeezed in the gym room it felt like a sauna! The breakfast was reasonable but the free dinner was not up to par. The staff were all friendly and helpful Overall my stay was pleasant but the beds and pillows are not good if you have disk or back trouble.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask keith_r6 about Residence Inn Dulles South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Colorado
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Excellent stay”
5 of 5 stars Reviewed February 26, 2012

Room was comfortable and nicely appointed. Breakfast and dinner were provided each day I was there. Meals were ok but not great. Staff was very accomodating and friendly. Hotel location is convenient to shopping and restaurants. Internet was free and fast. Overall, very nice property.

Room Tip: I had a ground floor room that was convenient
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask duhyme about Residence Inn Dulles South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Dulles South

Also Known As:
Residence Inn Dulles South Hotel Chantilly
Residence Inn Dulles South Hotel
Residence Inn Chantilly
Chantilly Residence Inn
Address: 14440 Chantilly Crossing Lane, Chantilly, VA 20151
Phone Number:
Region: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Chantilly
#7 Family Hotels in Chantilly
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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