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“An experience to remember” 5 of 5 stars
Review of Staybridge Suites Chantilly - Fairfax / Dulles Airport

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Staybridge Suites Chantilly - Fairfax / Dulles Airport
3.0 of 5 Hotel   |   3860 Centerview Drive, Chantilly, VA 20151   |  
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Ranked #1 of 14 Hotels in Chantilly
GreenLeadersBronze level
Annapolis, Maryland
1 review
1 helpful vote 1 helpful vote
“An experience to remember”
5 of 5 stars Reviewed August 15, 2014

I write all day about the wonderful aspects of Staybridge. However, I like to read short reviews and it's likely that others feel the same. Instead, here's a two sentence summary:

Whether you need a room for two nights or two months, you cannot and will not find a better balance of pleasant, accommodating, clean, comfortable, and memorable. That's a 100% guarantee.

Room Tip: I personally prefer the 3rd or 4th floor, but it doesn't really matter.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Gainesville, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

This past summer I stayed at the Staybridge Suites in Chantilly, VA while participating in a six-week internship. I have nothing but great things to report about my stay. The whole staff was amazing! They were extremely helpful from check-in to check-out. Everyone was very approachable, especially the assistant manager, Carl Brown, who always took it upon himself to make sure that all the interns (and all the guests in general) were being well taken care of. The food every day was great! I especially enjoyed the social hour Tuesday through Thursday. My room was always kept clean. There was also a great shuttle service provided which was great since they were always willing to pick me up at the end of the work day. I would recommend staying at this hotel to anyone who asks. I had a great experience and I'm looking for an excuse to stay there again!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland, United States
1 review
5 of 5 stars Reviewed August 13, 2014

I could not have been more pleased with my experience at the Staybridge Chantilly/Dulles. I have stayed at this hotel twice for business, with both trips lasting about six weeks. The personal customer service is evident from check-in to check-out. The staff quickly learned my name, and I felt as though I were staying in my own home. Any needs, concerns, or questions you may have will be quickly and fully addressed by the staff. If you are looking for a quality, relaxing hotel with personable staff, located in the Northern Virginia/Washington DC area, look no where other than this hotel!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed August 13, 2014

I stayed at the Staybridge Dulles for about 4 weeks this past July. It was by far one of the best hotel experiences I have ever had. Everything from the welcoming staff to the great, complimentary accomodations made this feel more like home than a hotel. I particularly enjoyed the evening socials held 3 times each week. More than just Bingo and a complimentary dinner, the socials allowed me to meet other guests who were staying for extended periods of time gave me a chance to get more familiar with the staff. The staff went out of their way many times to accomodate me with services such as a shuttle to and from work and extra utilities. I will without a doubt recommend the Staybridge to any associates of mine conducting business in the Chantilly/DC area. Fantastic hotel.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado, United States
1 review
5 of 5 stars Reviewed August 13, 2014

Upon arriving for a 6 week business stay at the Staybridge, I wasn't sure what to expect being the first time on the East Coast. After 6 weeks, if I am ever in the area, this is the hotel I would search out. The staff was kind and were constantly around providing recommendations, transportation, and services. Hotel Rooms were clean, food always abundant in mornings and evening social hours. The Assistant GM, Carl Brown, was an absolutely great resource to have. He set up transportation for all my needs, provided quick service to fix something in the room, and was a genuinely friendly person at grill night and whenever he was seen. I highly recommend this hotel as it is comfortable, in the prime location, and the staff went above and beyond the call of duty.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Illinios
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 7, 2014 via mobile

My wife and I have stayed at this hotel multiple times and have pleased with our accommodations. When we arrived we were greeted with overflowing trash cans at the hotel entrance and a men's restroom badly in need of clean up, including replacement of the toilet paper. When I informed the desk clerk of restrooms condition he politely said it would be taken care of. My wife and I went to dinner. When we returned, approximately 2 hours later, I found the restroom untouched. The following morning I brought this matter to attention of the Assistant General Manager, Carl Brown. His attitude was argumentative, offering excuses rather than solutions. Two days later, same situation occurred again.
Business must be good at the Staybridge Suites since staff and management can have so little regard for customer service.

Stayed August 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, General Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review, August 9, 2014
Good evening PrevailingConditions,

I am sorry that your most recent stay was a disappointment. I would love to have the opportunity to speak with you further about your most recent experience. Please contact me at jennifer@axarhotels.com or 703.376.6702.

-Jennifer Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, PA
Top Contributor
95 reviews 95 reviews
62 hotel reviews
Reviews in 55 cities Reviews in 55 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed August 4, 2014

Danya is very professional and it was a breeze checking in .....hot coffee was available 24/7 with just one glitch one night. It was overlooked in the evening and Danya and manager Jennifer handled it right away. Jennifer also gave us directions to places we needed to go, not just by mouth....but printed them out for us on Google maps.
Every morning I enjoyed a great walk around the pond in front of the hotel...
Also enjoyed a delicious breakfast of hot and cold items which were plentiful and good. Our room was spacious and clean and our housekeeper,( Reina?) kept the room spotless and provided us with fresh towels when needed.
What a joy to relax and unwind during the day when one has to work at night....this place has it all...a gym, a room with comfy chairs, a path to walk and feel safe and sound....it was sad when we had to leave on Sunday.

Room Tip: Anything on the end...
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Chantilly - Fairfax / Dulles Airport

Address: 3860 Centerview Drive, Chantilly, VA 20151
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Chantilly
#2 Green Hotel in Chantilly
#2 Family Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Chantilly - Fairfax / Dulles Airport 3*
Number of rooms: 142
Official Description (provided by the hotel):
Relax in our upscale, residential-style, all-suite hotel. Perfect for government travelers, military, families, and anyone who appreciates all the comforts and amenities of home. We offer a complimentary extensive hot buffet breakfast every morning and complimentary dinner buffet Tue-Thu evenings with free beer. Include high-speed hard-wired and wireless fiber optic internet, 150+ TV channels, DVD players, and full kitchens in all suites and you will understand why some people choose to live in the Staybridge Suites Chantilly-Fairfax instead of buying a home. Our staff treats you like family and are available to help 24 hours a day. ... more   less 
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Also Known As:
Staybridge Suites Chantilly - Dulles Airport Hotel Chantilly
Chantilly Staybridge Suites

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