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“Stayed for a full month” 5 of 5 stars
Review of Staybridge Suites Chantilly - Fairfax / Dulles Airport

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Staybridge Suites Chantilly - Fairfax / Dulles Airport
3.0 of 5 Hotel   |   3860 Centerview Drive, Chantilly, VA 20151   |  
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Ranked #1 of 14 Hotels in Chantilly
GreenLeadersBronze level
Baghdad, Iraq
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Stayed for a full month”
5 of 5 stars Reviewed July 23, 2014

It is tough to live somewhere, out of a suitcase, for a month, and be happy. But, here it was Easy. It's an extended-stay Mecca. Everybody is in the same boat, and it makes making friends easy. Everybody, especially the staff, act like a family. Super breakfast every morning from the wonderful, caring cook-staff. Three custom-dinners are catered on Tuesday, Wednesday and Thursdays...Free. THe gym is acceptable, the laundry is perfect, and again, the desk staff really care about making everyone feel Truly Welcome

Room Tip: I was on the top floor. Quiet and happy. There were infants and dogs next door, and I never heard...
See more room tips
Green Features: Good use of environmental procedures in rooms and laundry
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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223 reviews from our community

Traveler rating
    194
    21
    4
    3
    1
See reviews for
60
26
29
96
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Macungie, Pennsylvania, Usa
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 23, 2014

We stayed here one night on a long drive home and wished we could have stayed longer. Very nice room with two bedrooms and baths. Excellent complimentary breakfast. Very clean. Close to the air and space museum. Planning another stay there soon to see Washington DC.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King of Prussia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 18, 2014

When traveling with our four person family it is important to find a hotel room with two bedroom suites to save $ on our overnight trips. I have now stayed at STAYBRIDGE Suites now in PA and VA for one week and for one overnight and the 2-BR suites provide the perfect amount of space. You can fit more than four if your kids share the queen bed and use the pull out in the separate living room. STAYBRIDGE is an IHG property, like Holiday Inn, and I was able to redeem IHG Rewards points for both of our stays. The STAYBRIDGE is well suited for long stays as is evidenced by the large common areas at the lobby level that include ample dining space. The food is okay and typical for this level of hotel.

Room Tip: Family's request the 2-BR suites
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Green Features: This property has a focus on promoting recycling of waste and promotes the reuse of linens.
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allentown, PA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 16, 2014

As said, clean and big room. Way more space than needed but nice if staying a week. I have a training school right up the street that I have to go to every year or so and this place is perfect for me. I would stay here with the wife and 6 year old too.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 16, 2014

The hotel itself seems nice and clean. Started off with waiting for the van at the airport for over 45 minutes. The first room that I received was on the first floor and my company has a rule against it. After some struggle I got another room in which the adjoining rooms door wouldn't lock so I had to wait for the van driver/maintenance person to come and fix it. That took about 45 minutes plus. I eventually made it to my room around 1040 PM. As I was sitting in the lobby and waiting for my room to get fixed there were other guests checking in for one night as well even though David at the front desk said that all remaining rooms are reserved for extended stay guests.
In the morning I talk to the new staff who was very apologetic. Overall the hotel is nice with great breakfast although a bit outdated compared to whats out there.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review, August 1, 2014
Dear Piotr S,

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. My apologies for any disappointment you may have had during your stay. We have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gettysburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 6, 2014

We stayed one night for a family trip. The suites were very nice. The grill area was amazing !!!!!!! Save some money on dinner and use it !!!!!! The one downsid3 was there was no hotel help for an elderly couple. My husnabd and I had to help them unload and get to their room.

Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2014

I am a wheelchair user who has had a long-term stay at this hotel, and could not be more pleased with the service, the atmosphere, the accommodations complete with roll-in shower, and the value. Includes HBO, full hot breakfast, and dinners three nights per week--including free beer for those that love beer. One can get to know the staff quickly, and they are eager to help when needed.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Chantilly - Fairfax / Dulles Airport

Address: 3860 Centerview Drive, Chantilly, VA 20151
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Chantilly
#1 Business Hotel in Chantilly
#2 Green Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Chantilly - Fairfax / Dulles Airport 3*
Number of rooms: 142
Official Description (provided by the hotel):
Relax in our upscale, residential-style, all-suite hotel. Perfect for government travelers, military, families, and anyone who appreciates all the comforts and amenities of home. We offer a complimentary extensive hot buffet breakfast every morning and complimentary dinner buffet Tue-Thu evenings with free beer. Include high-speed hard-wired and wireless fiber optic internet, 150+ TV channels, DVD players, and full kitchens in all suites and you will understand why some people choose to live in the Staybridge Suites Chantilly-Fairfax instead of buying a home. Our staff treats you like family and are available to help 24 hours a day. ... more   less 
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Also Known As:
Staybridge Suites Chantilly - Dulles Airport Hotel Chantilly
Chantilly Staybridge Suites

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