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“Good with soft spots” 4 of 5 stars
Review of Staybridge Suites Chantilly - Fairfax / Dulles Airport

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Staybridge Suites Chantilly - Fairfax / Dulles Airport
3.0 of 5 Hotel   |   3860 Centerview Drive, Chantilly, VA 20151   |  
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Ranked #1 of 14 Hotels in Chantilly
GreenLeadersBronze level
Phoenix, Arizona
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Good with soft spots”
4 of 5 stars Reviewed July 10, 2013

We had two separate stays at this Staybridge. The first was a three night stay in a 4th floor suite that went pretty well. Got the room type we reserved, enjoyed the breakfast and evening food events. However, the hotel was crowded which overloaded the tables for eating.

We had a second stay which had some problems. The type of room we booked was not available since some guests extended their stay. We were given a handicap room with a lesser bed on a lower floor. Bad policy to bump a confirmed reservation. The room turned out to be very noisy due to the plumbing and noise from other suites. The plumbing noise was similar to sleeping near a waterfall with the constant rushing, swishing and gurgling from showers, commodes and sinks. The first night the noise started at 3:30 AM and the second night at 4:30 AM. In addition, there were frequent klunks, bumps, bangs, voices, footfalls, etc. making it really difficult to rest.

If booking this hotel make sure you get a 4th floor room if noise is bothersome to you. Overall, the staff was very nice and the hotel a short trip to and from Dulles. However, the nearest Metro is some 7 miles away.

Room Tip: Book a 4th floor room if you want a quiet stay.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review, August 30, 2013
Thank you for the feedback regarding your stay here at the Staybridge Suites Chantilly Fairfax. We always strive to exceed our guest's expectations. It looks as if there were a few bumps in the road with your last stay with us. I would sincerely appreciate the opportunity to speak with you regarding your stay (especially what room you were in) so that I can address your issues with our engineering team. We value continuously improving and appreciate your input.
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228 reviews from our community

Traveler rating
    199
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    4
    3
    1
See reviews for
60
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99
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Bowie, MD
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 7, 2013

I had the opportunity to stay at the Staybridge for the weekend (May 31-June 1, 2013). I would go back in a minute. From the front desk staff, dinning staff to the suite, I was very impressed. The suite was clean and comfortable. I loved the setup for the suite from the kitchenette to the big comfy bed. The meeting accommodations were great. The grounds are beautiful with a lovely pond right out the front door. A great place to relax. I would certainly recommend the Staybridge, Chantilly to anyone willing to listen.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review, August 30, 2013
I'm glad to hear that you enjoyed your stay with us at the Staybridge Suites Chantilly Fairfax. It was, indeed, our opportunity to host you over the weekend and appreciate your feedback. I hope that you can come stay with us again soon!
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Covington, VA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2013

The Staybridge Suites Chantilly was an excellent choice for the our high school band Spring Trip 2013 to the northern Virginia/Washington, DC area ! Carl Brown and his staff were wonderful to work with. Check in was a breeze; the room keys were ready and they had lists of the rooms and who was in them for the chaperones. The breakfasts were more than sufficient and we were able to have our own area to eat and discuss anything with the students for the upcoming day. The great room off of the lobby area was a popular place for the kids and adults to get together to play cards, watch TV, etc. when we got back to the hotel in the evenings. There is a nice walking area around the hotel. Even though there is was not a swimming pool at the hotel, we were able to use the pool at the hotel next door which was a short walk away. Lots of space in the rooms. Our students/staff/chaperones were very satisfied with the accommodations! The beds were very comfortable. A few people used the laundry facilities which were complementary. I highly recommend this hotel to anyone who needs to be in the Northern VA/Washington DC area for a few days. Thanks Carl! ---- Melanie M.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review, August 30, 2013
Melanie, it was our pleasure to host your group to the DC Area and the Staybridge Suites Chantilly Fairfax. We appreciate your feedback and hope to see you guys again soon.
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Houston, Tx
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2013

We stayed at the Staybridge Suites Chantilly before leaving on an African Safari trip. Could not have been better for our purposes. Loved the location for the airport and were very grateful for the shuttle. Good service, clean and quiet.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review, August 30, 2013
Thank you for taking the time to write a review about your experience here at the Staybridge Suites Chantilly. I'm glad that you enjoyed your stay with us. We look forward to welcoming you back to the hotel on your next adventure!
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Lubbock
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 14, 2013

This hotel has an excellent location close to Dulles Airport and convenient to restaurants and shopping. Stayed there as part of a large group and the hotel was extremely organized from arranging extra shuttle vehicles to get us to the hotel, front desk had rooms assigned and quickly got the information to us and got us all the airport the next morning very speedily. Carl Brown, the Assistant Manager did an excellent job from arranging our accomodations, to even driving one of the shuttle vans both to and from the airport. Definitely would recommend this hotel.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review, June 17, 2013
It was our pleasure to assist your group during their stay at the Staybridge Suites Chantilly-Fairfax. I'm glad that all of you enjoyed the stay. I hope that you will be able to come visit us again sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoughton, Massachusetts, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 3, 2013

The suit is very clean/spacious/comfortable. The hotel is well located between restaurants, and shopping malls. It is also near to the Smithsonian space/air museum and Great falls national park. Like many other mentioned, the breakfast is great, and the complimentary dinners (3 days a week) are even better. A++++++

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review, June 17, 2013
We sincerely appreciate the extra time you took to write a review about your stay here at the Staybridge Suites Chantilly-Fairfax. I'm glad to see that you enjoyed your stay as well as our convenient location to many of the Washington DC Area's Attractions. We sincerely look forward to welcoming you back to the hotel again soon.
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Seoul, South Korea
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2013

Wonderful hotel. Stayed here for close to two weeks and the entire management and staff went out of their way from day one to make sure I was taken care of and that my stay was comfortable. I was most frequently in touch with Carl and Carlos and they were always gracious and accommodating and even picked me up at the airport at odd hours (when I was coming back in from DC) and drove me to local destinations including the National Air and Space Museum in Chantilly (highly recommended). Although I never took advantage of the social events from Tuesday to Thursday, they seemed well organized and fun. Following my 11 days here, I had to stay two more nights in the city at the W hotel to be closer to DC, but I honestly wished I could have just stayed at this location for the entirety of my trip. Next time I am back in the DC area, I will definitely be staying at this location again. Cannot recommend this location enough! Thanks again to Carl and Carlos!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review, June 2, 2013
Hi Jonas! It was sincerely our pleasure to have you here at the Staybridge Suites Chantilly-Fairfax. Carlos and I were most pleased to help you while you were here. Thank you so much for letting us know how much you enjoyed your stay. We actually do have several guests that will stay with us and commute into DC every day simply because they won't stay anywhere else but here when in the area. I hope we have the opportunity to host you sometime again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Chantilly - Fairfax / Dulles Airport

Address: 3860 Centerview Drive, Chantilly, VA 20151
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Chantilly
#1 Business Hotel in Chantilly
#2 Green Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Chantilly - Fairfax / Dulles Airport 3*
Number of rooms: 142
Official Description (provided by the hotel):
Relax in our upscale, residential-style, all-suite hotel. Perfect for government travelers, military, families, and anyone who appreciates all the comforts and amenities of home. We offer a complimentary extensive hot buffet breakfast every morning and complimentary dinner buffet Tue-Thu evenings with free beer. Include high-speed hard-wired and wireless fiber optic internet, 150+ TV channels, DVD players, and full kitchens in all suites and you will understand why some people choose to live in the Staybridge Suites Chantilly-Fairfax instead of buying a home. Our staff treats you like family and are available to help 24 hours a day. ... more   less 
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Also Known As:
Staybridge Suites Chantilly - Dulles Airport Hotel Chantilly
Chantilly Staybridge Suites

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