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Staybridge Suites Chantilly - Fairfax / Dulles Airport: Traveler Reviews

3.0 of 5
3860 Centerview Drive, Chantilly, VA 20151
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Staybridge Suites Chantilly - Fairfax / Dulles Airport
Ranked #1 of 14 hotels in Chantilly
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162 reviews from our community

Traveler rating
    143
    14
    2
    2
    1
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Families
40
 
Couples
20
 
Solo
27
 
Business
74
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chambersburg, Pennsylvania
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Very Nice Property”
5 of 5 stars Reviewed January 15, 2013

I was very surprised - this is an excellent value. The room was neat and clean and the comforter on the bed was one if the nicest I've encountered in my travels. The bathroom was adequate size and the water pressure was excellent. It was also a very quiet room, which I value almost above everything else.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review
January 30, 2013
Thank you for taking the time to write a review about the Staybridge Suites Chantilly Fairfax. It was, indeed, our pleasure to host you during your stay. We look forward to welcoming you back at the hotel again soon.
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Clarkston, Michigan
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Great Holiday Stay”
5 of 5 stars Reviewed December 28, 2012

We stayed here over the Christmas holiday because of family in the area. We used our priority points for the stay. The first thing you may notice as you arrive is the hotel has priority parking for gold and platinum members. The check in process was easy. My wife and I are both frequent travelers and mostly stay at Holiday Inn chains. The breakfast was great each day with many things to choose from. The social had great food as well. Since it was Christmas we could only enjoy the social on our last evening. If in the area I will be staying here again.

Room Tip: Use the priority parking
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review
December 30, 2012
Thank you for taking the time to review your stay at the Staybridge Suites Chantilly Fairfax. We sincerely appreciated the opportunity to host you during your Holiday stay. I am pleased that you enjoyed your stay and the hotel amenities as well. We do, sincerely, hope to see you again soon.
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UT
1 review
1 helpful vote 1 helpful vote
“Five-Star Service at a Three-Star Price”
5 of 5 stars Reviewed December 9, 2012

I am a frequent traveler and have stayed at some of the finest hotels in the world. I was surprised to find better service at the Staybridge Suites in Chantilly than I have found at many five-star hotels. I won't go into all of the details, but let's just say I'm too young to rent a car, travel alone a lot and sometimes don't get where I am gong with everything I needed for my trip. I generally book hotels that are close to a shopping mall/center in case I have to quickly purchase something I inadvertently left at home. I also look for hotels that have excellent shuttle services and great amenities for business travelers in-house. Staybridge Suites fit all of my criteria. Where they exceeded my expectations was in customer service. The staff at Staybridge Chantilly is PHENOMENAL! Carl Brown, the manager, sets the tone for the entire staff and every staff member I met followed his lead, going out of their way to make sure my needs were met. Shuttle from the airport? Done. Showed up to check in with an expired credit card? Fixed. Had to quickly update and reprint paperwork for my business meeting? No problem. Meeting starts after check-out time, lasts until 4:30 and I need to make it to the airport for a 5:30 flight--and I have no car? I didn't have to call a taxi. I left my bag with Carl, he drove me to my meeting, picked me up when it was over and got me to the airport with time to spare. My room was huge and clean. My bed was comfortable. The bathroom was nice and roomy. There was not a single thing I can complain about. This is NOT your average hotel, and the staff was most definitely not your average hotel staff. I have never had a bad stay at any of the 5-7 Staybridge properties I have stayed in, but Staybridge Chantilly is extraordinary within its class. I will look for opportunities to stay there every time I am in the DC area now. Carl, his staff and the property they run are just that awesome!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review
December 12, 2012
Will-thank you so much for your kind words. It was, indeed, our pleasure to host you at the Staybridge Suites Hotel Chantilly/Fairfax. You experienced the service level that we strive to provide to all of our guess. I am so glad that everything worked out. We do, sincerely, look forward to seeing you again on your next trip to the area.
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Richmond, VA
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
“Great hotel for short or long stay”
5 of 5 stars Reviewed November 20, 2012

Hotel is in a decent location with restaurants and other shopping for extended stays like Wal-Mart and Target. Theres a Starbucks near the Target only 2 stop lights away.

They provide meals Tuesday - Thursday at night and include 2 beers on tap. The food is decent for buffet style. Breakfasts are also decent and rotate with different styles of eggs, sausage, bacon, fruits and other normal breakfast foods.

I had a king suite with the separate bedroom. This was a work trip for 3 weeks. They do a light clean of the rooms every weekday and full clean once a week. The room I had had plenty of space. There is wired and wireless internet. I was actually able to stream from Hulu and Netflix with no problems. This was great, especially for those who work or are here for a long time and get tired of normal network TV.

Theres a medium size refrigerator, dishwasher and microwave. Also a 2 eye stovetop.

The staff were all very nice and accomidating. This place is nice enough that there are actually some long time residents (I guess if you can afford to retire somewhere its as good of a place as any).

There is also a laundry room with free washers and dryers, just bring your own detergent.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review
November 25, 2012
Thank you for taking the time to write a review about your stay at the Staybridge Suites Chantilly/Fairfax. It was our pleasure to host you for the three weeks that you were here. It looks like you got to partake in pretty much everything we had to offer! Thank you letting others know about your experience here. We do appreciate all our guests-those that live here and those that just stay a day or week or two. Hope to see you again soon.
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Hampton, Virginia
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Great weekend rate”
5 of 5 stars Reviewed October 31, 2012

One of the best modestly priced hotel we've ever stayed in. Nicely finished room with kitchenette, sitting area, wi-fi and workspace. Very good morning breakfast and small pantry available with snacks in lobby, Convenient location very close to Dulles and the Air and Space museum. Definitely will stay again.

Room Tip: The street that the hotel is on changes name on South side of the intersection.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask rca2011 about Staybridge Suites Chantilly - Fairfax / Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carl B, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review
November 25, 2012
Thank you for taking the time to write a review about your stay at the Staybridge Suites Chantilly/Fairfax. I am glad to see that you enjoyed your suite. The Smithsonian Air & Space Museum is a popular attraction and I'm glad you got to see it while you are here. We look forward to seeing you when your journeys find you in the area again.
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Additional Information about Staybridge Suites Chantilly - Fairfax / Dulles Airport

Also Known As:
Staybridge Suites Chantilly - Dulles Airport Hotel
Staybridge Suites Chantilly - Dulles Airport Hotel Chantilly
Staybridge Suites Chantilly
Chantilly Staybridge Suites
Address: 3860 Centerview Drive, Chantilly, VA 20151
Phone Number:
Region: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Chantilly
#1 Best Value Hotels in Chantilly
#8 Family Hotels in Chantilly
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Relax in our upscale, residential-style, all-suite hotel. Perfect for government travelers, military, families, and anyone who appreciates all the comforts and amenities of home. We offer a complimentary extensive hot buffet breakfast every morning and complimentary dinner buffet Tue-Thu evenings with free beer. Include high-speed hard-wired and wireless fiber optic internet, 150+ TV channels, DVD players, and full kitchens in all suites and you will understand why some people choose to live in the Staybridge Suites Chantilly-Fairfax instead of buying a home. Our staff treats you like family and are available to help 24 hours a day. ... more   less 
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