What a great staff! I was attending work related training in the area from 14-19 October 2012 and tried to book this hotel, which was within walking distance to my training site and it was full. I called the hotel and ended up speaking with the Director of sales and marketing and she took the time to figure a way for me to stay there and also another coworker, saving us a big hassle dealing with traffic. The facility was centrally located to restaurants, shopping and anything else that you could think of. The rooms were great and the staff was always friendly and greeted you with a smile at every chance. I will stay here again, thank you Holiday Inn Chantilly Staff.