The maid apparently can't see the thick dirt on top of the tiles in the shower, or the paint chipping from the walls and ceiling. The building engineer apparently can't figure out why the pipes make so much noise in the showers, or why the burners don't seat properly in the electric stove. The front desk apparently doesn't understand how the wifi works when you pay for upgraded speed but don't receive it, nor do they know what to do when you tell them you're checking out early. It's not a bad hotel, but there are little annoyances that start to add up to a generally poor experience. Sadly, it is the best of the three hotels I've tried in the area in this price range. So, I will have to pay more to get that "home-away-from-home" experience or stop travelling to Chantilly.
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- Also Known As:
- Extended Stay America Chantilly