We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Needs a Lil' Spring Cleaning.....” 3 of 5 stars
Review of Extended Stay America - Washington, D.C. - Chantilly

Save Saved
You added Extended Stay America - Washington, D.C. - Chantilly to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Extended Stay America - Washington, D.C. - Chantilly
2.0 of 5 Hotel   |   4504 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Homestead Studio Suites Dulles Chantilly)   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save up to 10% Today!
Ranked #13 of 14 hotels in Chantilly
Chicago, Illinois
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Needs a Lil' Spring Cleaning.....”
3 of 5 stars Reviewed March 24, 2013

I originally booked the Extended Stay in Dulles, but found this location to be minutes away from the Chantilly Expo Center (where I was working for the week). They effortlessly changed my reservation and I was all set! I always seek out Extended Stay & Homestead Studio Suites when in town on business. The room has great beds, pillows and best of all a small kitchen! Perfect for the $$$ conscious small-business traveler. Nothing better than saving money on unhealthy, overpriced fast food! I especially like the convenience of parking steps from my room door. The staff did a great job of checking me in! My only issue was (see pics) the room needs a Spring Cleaning. Dirty windows, "sooty" cobwebs, and "crusty" bathroom vent. I'll be back in Chantilly in the Fall and I'm confident Mgmt. will have these issues resolved! I'll be happy to upgrade my rating at that point!

Room Tip: Ask for room opposite expressway....
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review, April 8, 2013
"I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

50 people have reviewed this hotel

Traveler rating
    17
    6
    3
    8
    16
See reviews for
1
3
11
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Ithaca, New York
1 review
5 of 5 stars Reviewed March 18, 2013

Only $54 per night and I got my own kitchen with oven, fridge, dishes, dish rack etc., free Wi-Fi with good speed and a comfy bed. Everything was clean and ergonomic. I loved that! And I will definitely come and stay there again if I visit Washington, D.C., in the future.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review, March 19, 2013
Thank you for taking the time to share your comments with us. I am so happy to hear you found great Value in our Hotel. I know you have many choices for your travel and am so happy you enjoyed the Homestead. We look foward to your return on your next visit in our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Occoquan
1 review
5 of 5 stars Reviewed March 13, 2013

I have stayed at Homestead Studio Suites several times over the past few years. Each and every time has been excellent. The studio has always been comfortable and stocked with everything I could possibly need. Kathy, the manager has been excellent in providing with me the best service. I didn't realize people cared and gave such wonderful service any more.
Homestead Studio Suites went through renovations and the staff made sure I was not inconvenienced in any way. If I hadn't seen the improvements, I would not have known renovations were taking place. The renovations have only made the Suites more beautiful than before. Homestead Studio Suites is conveniently located to dining, theatre and all manor of entertainment. Also, Dulles International Airport is 10 mins. away. If I were not able to stay at Homestead Studio Suites when I have need of accomodations in the area, I would be very disapointed.
Thanks so much to Kathy and all of the staff at Homestead Suites in Chantilly, VA

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review, March 17, 2013
So nice to hear all the wonderful comments about our Hotel.Kathy is a wonderful Manager and works so hard to make our guests happy! Thank you for taking the time to submit your compliments. I am so happy to hear that we have made our Hotel your "home away from home" We look foward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chantilly, Virginia
1 review
5 of 5 stars Reviewed February 22, 2013

During my stay here at Homestead studio suites, I have received nothing less than excellent service. From the Manager kathy very helpful as well in my time of needs, to the staff at the front desk, as well as the Housekeepers staff. My stay has truly been great. Kathy manager and terri heather michelle have helped numerous times when I had any time requests. they all made me to fill like home while I was away. I will always return to this location.

Room Tip: upper floor
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review, March 1, 2013
Thank you so much for your kind review. Kathy and her team do their very best to make all our guests have a "home away from home" Please visit us again on your next trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed February 22, 2013

Kathy has been excellent in providing customer service to the company and our construction crews. She is very professional and makes sure our needs are meet at all times. She even gave me a courtesy call today to reminder to make reservations for the crews next week.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review, February 24, 2013
Thank you so much for the positive comments toward the Hotel. Kathy is a wonderful Manager and I am so glad she was able to help you. We are so happy to have you and look foward to your retyrn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 17, 2013 via mobile

I cannot say enough in good reflection upon my stay. Everything from first entering the office to checkout was a beneficial experience. The night staff accommodated my questions and requests with patience and encouragement. The organization of the cite allowed me to find and enter my unit with comfort and familiarity. The room has everything I need and nothing I don't and the bed gave a GREAT night's sleep.
What more could I want? HomeStead accommodated my need with easy transition to the functions of working life

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review, January 20, 2013
I am sohappy to read your comments about our Hotel! We try our best to create a "home away from home" and it looks like we were able to for your stay. Thank you again for staying with us and we hope you will visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2013

The manager, as well as the staff were very accommodating. The room was clean and the kitchenette was handy. You couldn't ask for a better location and if you're staying for more than seven consecutive nights, you can't beat the price either. There is everything you could possible need if you're away from home. Restaurants, Walmart, close access to the airport. I'd recommend this hotel to my coworkers.

Room Tip: Don't get one with a guest in the apartment above you. :o)
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review, January 13, 2013
Thank you so much for the wonderful comments. I am so happy to hear you enjoyed the Hotel as well as the area! Please come back to visit us when you return. We look foward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Extended Stay America - Washington, D.C. - Chantilly? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Washington, D.C. - Chantilly

Address: 4504 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Homestead Studio Suites Dulles Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 14 hotels in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Washington, D.C. - Chantilly 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Extended Stay, Orbitz, Priceline, Travelocity, Hotels.com, Tingo, BookingOdigeoWL, Despegar.com, Venere and Agoda so you can book your Extended Stay America - Washington, D.C. - Chantilly reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Chantilly

Owners: What's your side of the story?

If you own or manage Extended Stay America - Washington, D.C. - Chantilly, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.