Checked into the hotel on my first name of vacation before heading to DC. When I checked in, I found feces and urine still in toilet. I contacted the front desk who advised me just to flush the toilet. The room heat and AC didn't work so I went to the front desk. The hotel wasn't sold out and I asked for a new room but instead they decided to send a maintenance guy to the room. After about 2 hours, he repaired the AC; however, made a horrible loud noise. The alarm clock didn't work and the front desk stated they were unable to get another one out of another room and let me use one that worked. The water would not get hot for a shower and the bed was hard as a rock. Semen stains were found all over the blanket. The mirrors on the closet doors were cracked severly at the bottom. There was no trash can in the entire room. I have stayed at hotels that were half the price of this hotel and still made the other hotels look like a 5 star resort. Stay away from this hotel.
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- Also Known As:
- Extended Stay America Chantilly