Our room was very comfortable as far as the bed, shower and computer hookups. But the service of changing linens and cleaning room is only done once a week, unless you ask for more and pay more for the service. On our 7th day of residence, the room or linens were not touched until we inquired about it. They said they made a mistake and would come in 2 days to clean room. So we had to ask for clean towels at least until the changed the bed, and then another time. Strange way of handling customers. We were here for at least 2 weeks and only had room cleaned and bed made once.
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- Also Known As:
- Extended Stay America Chantilly