After missing a flight at Dulles aiport (no fault of our own), the police at the airport rang through to the Comfort suites and got 9 people a great rate. Hotel sent out a shuttle for us and once we had arrived and checked in, they even took us in the shuttle to the local Macdonalds as we all hadn't eaten. In the morning some of our party went on the internet to try and find a flight home to England and Nancy came by to see if we were all ok. We told her our predicament and she even called her friend who works for a travel company to see if any one could help. We all eventually went back to the airport, but before we did, Nancy gave us her number and said to call if we had no luck. She would give us the same great rate again for as long as it takes. Couldn't thank them enough. Lovely compassionate human beings (unlike staff at Air France, the most unhelpful airline in the WORLD).
Oh, and by the way the rooms are great too, lovely and spacious, comfortable beds, and great breakfast.
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- Also Known As:
- Comfort Suites Chantilly Hotel Chantilly
- Chantilly Comfort Suites