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“good location, would try different hotel next time though...” 3 of 5 stars
Review of Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
2.5 of 5 Hotel   |   13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)   |  
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Ranked #8 of 14 hotels in Chantilly
Prospect, Connecticut
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“good location, would try different hotel next time though...”
3 of 5 stars Reviewed August 26, 2009

Stayed 2 nights, 1st night phone and hairdryer not working, allowed my wife to use another room to dry hair, 2nd night, pipes shaking very loudly, phone not working again, towels not replenished for # of people registered in the room, when we asked for sufficient towels and washcloths, they did not have any more washcloths......difficult to have the kids shower in the morning without this.
Hotel needs updating, pool was warm, actually too warm (not refreshing), breakfast was ok but not much variety as stated on other reviews. Front desk staff was as accomodating as they could be with the problems encountered.

  • Stayed August 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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348 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 26, 2009

I fly into Dulles regularly for business and have stayed at the Hampton Inn for my past trips but, this time I tried something different. This hotel had great rates well below the Hampton Inn, so I gave it a shot.
The staff was terrific and there were great food options across the street within walking distance. Rooms were also much larger than the Hampton Inn.
This is not the Ritz Carlton, but I would defenitely stay again. Clean, big, friendly and close to what I need!

  • Stayed July 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yonkers
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 26, 2009

We stayed at this hotel for the Memorial DAy weekend. The rooms need some upgrading but the front desk was very prompt in changing our room since our door lock kept on jamming. The room was taken care of and most of all we all loved how nice and warm the swimming pool was after a long day of walking in the DC area. Some breakfast workers in the morning had bad attitudes but it wasnt towards any of the customers just towards each other. Other than that everone was very accomodating and ready to please us to make our stay comfortable.

  • Stayed May 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Maple Heights,Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2009

Stayed there for one night and the first room smelled like pee when you turned on the heat and the bed had three hugh stains on the bed sheet.Went to the front desk ,they put us in another room.The next room was fine and big until while i was sleep i kept hearing
something dripping.Come to find out the ceiling was leaking in two places all over
the couch.Told the front desk about it once we check out.But for $69.00 was reasonable.

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Milwaukee
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2009

This is now my hotel of choice in case of delays/cancellations near Washington Dulles. Everything is nice and clean, very quiet. Staff was friendly and helpful. Internet is by LAN cable (supplied by hotel) only- I could not find a wireless access point. Supplied LAN cable would not reach to the bed, only the desk. Internet was neither very slow nor very fast. Water pressure was a little low but not terrible. 7/11 is next door and restaurants/drugstore within easy walking distance.
Bed was very soft.

  • Stayed March 2009, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Salt Lake City
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 10, 2008

I booked through Travelocity...cheaper than Expedia by $20 (a first for us).

We were on our way to the UK for two weeks, but hubby wanted to stop at the National Air and Space Museum near Dulles...which is where this hotel is also located.

We called from Dulles and were picked up in approx. 20 minutes. Check-in was a breeze and our room was comfortable.
We happened to arrive on a Wed. and to our pleasure, had the Manager's dinner in the nicely done eating area. We had our fill of lasagna, filled pasta shells, salad, garlic bread, and a variety of beverages.
We then enjoyed a toasty warm pool next to a nice exercise room. They were both great!
The next morning, we enjoyed a buffet breakfast of eggs, bacon, sausages, waffles, cereal, breads, pastries, and more.
As our flight did not leave until evening, the hotel manager kept our bags locked behind the front desk office at checkout while they took us to the Air and Space Museum. We were given the hotel card to call when we were finished at the museum.
After, we called to be picked up. They arrived quite promptly with our bags and took us straight to the airport.
The price was the best and the amenities and service were better than we expected.
We highly suggest this hotel and will stay here again!:)

  • Liked — customer service and the food
  • Disliked — the pool hours could be earlier
  • Stayed September 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Richmond, VA
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 2, 2008

Went to see Jimmy Buffett at the Nissan Pavillion recently - this hotel is a great value and not too far (by car). Close to I-66, so only about 15 minutes to N.P. Rate was great, and the room/hotel is in wonderful condition. Was afraid that noise from nearby Dulles would be a problem, but rooms are quiet and well insulated (even my fellow Parrotheads didn't disturb my sleep!). Highly recommended!

  • Liked — Value of price for amenities/location
  • Disliked — Crowded breakfast area
  • Stayed August 2008, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Chantilly
#7 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites

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