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“People here was helpful.” 5 of 5 stars
Review of Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
2.5 of 5 Hotel   |   13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)   |  
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Ranked #5 of 14 Hotels in Chantilly
1 review
“People here was helpful.”
5 of 5 stars Reviewed 5 days ago NEW via mobile

Mr. Tony was helped me with my heavy suitcases that I could not even lift up. This is my first time stay in this hotel. I'm impresse with the hotel also that in the good area around with shopping mall and restaurants.

  • Stayed January 2015
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review, yesterday
Thank you for your great review. We are thrilled to know that you enjoyed your stay with us at the Comfort Suites Dulles Airport. We look forward to having you stay with us again soon!

Kindest Regards,
Kyle L English
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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418 reviews from our community

Traveler rating
    237
    118
    32
    22
    9
See reviews for
110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
North Carolina, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our tv remote would not work upon arrival. The front desk eventually had some one get us a second remote. That one did not work either. They said there was nothing they could do until the next morning. Thankfully Tony came by the next day and brought another remote and was able to get the problem fixed. Thanks Tony !

  • Stayed January 2015, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review, 5 days ago
Thank you for your most recent review of the Comfort Suites Dulles Airport. We would like to apologize about your remote not working and have corrected the issue so that we do not cause any inconvenience to any further guest. We are thrilled to know that Tony was able to help the next morning. We hope we have the chance to welcome you back soon!

Kindest Regards,
Kyle L English
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Felton, Delaware, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Outstanding room with excellent wifi for free. Breakfast was okay with coffee above average. Free shuttle to&from airport was great. Tony the shuttle driver was knowledgeable of airport and helpful.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review, 1 week ago
Thank you for your great review of the Comfort Suites Dulles Airport. We are happy to hear that you had a great stay and found us to be an excellent hotel. We hope to see you again!

Kindest Regards,
Kyle L English
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here and the lady at the front desk, Jarixa was amazing and so helpful. I recommend this hotel to anyone who is staying in the area because of the great, helpful staff! Very neat and clean. It is a much to stay here if you're traveling!

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review, 1 week ago
We would like to thank you for staying with us and also writing a review regarding the Comfort Suites Dulles Airport. We hope we have the chance to to WOW you again! Please contact me directly the next time you are in need of lodging.

Kindest Regards,
Kyle L English
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago

I stayed in Comfort Suites, Chantilly, VA on three occasions.
The Hotel is very close to Dulles Airport and convenient for airport travel.
The rooms were very comfortable.
The Buffet breakfast was good and special mention must be made of TONY who was very helpful at the counter.
I always make it a point to stay here whenever I am in the area.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review, 1 week ago
Thank you for your kind review regarding the Comfort Suites Dulles Airport. We hope to see you soon!

Kindest Regards,
Kyle L English
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago

This was probably the best front desk welcome in my years of traveling.ms king welcome me like a family member and not like a customer.this welcome really made my experience easier.my room was very clean and comfortable.i am amazed and very pleased.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review, 1 week ago
Thank you for your most recent review of the Comfort Suites Dulles Airport. It is good to know that you had an amazing stay! We hope we can continue to provide this to you every time you are in the Dulles area.

Kindest Regard,
Kyle L English
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights with my family and it was a wonderful experience! All the restaurants around and the air and space museum were good places to visit. The staff here is really nice. Jarixa was always helpful whenever we needed something. I would really recommend this hotel!!!

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review, 1 week ago
Thank you for your great review of the Comfort Suites Dulles Airport. We are thrilled to know that you enjoy your time with us! We hope to see you again in the near future!

Kindest Regards,
Kyle L English
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Chantilly
#4 Business Hotel in Chantilly
#7 Family Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites

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