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Comfort Suites Chantilly: Traveler Reviews

2.5 of 5
13980 Metrotech Drive, Chantilly, VA 20151
Hotel amenities
Comfort Suites Chantilly
Ranked #3 of 14 hotels in Chantilly
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231 reviews from our community

    Trip type
Traveler rating
    126
    72
    18
    10
    5
Date Rating
1 review
“Jump Start”
4 of 5 stars Reviewed February 16, 2013 via mobile

This is a very nice hotel not to expensive if you are traveling on budget free breakfast, wifi and indoor no hot tub though. The customer service here is awesome though , Courie from the front desk came and give me a jump start as I had left my car lights on all night. I thought that was great has I didn't have to spend any extra money that I didn't have on a roadside services. Thanks again Courie

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask J5sanders about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Chantilly, responded to this review
February 18, 2013
Thank you for taking the time to narrate Courie's complete guest service highlights. We are glad you enjoyed your stay and look forward serving you soon in the very near future.

Regards,

Rajesh Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
herndon
1 review
“Excellent Front Desk Service”
4 of 5 stars Reviewed February 13, 2013

Muhammad at the front desk from making the reservation over the phone through our check In process was very helpful and very professional. We are looking forward to stay in your property again just because of Muhammad's excellent professional service. He is a good asset to comfort Suites Chantilly.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jaush d about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Chantilly, responded to this review
February 14, 2013
Thank you for taking the time to narrate Muhammad's complete guest service highlights. We are glad you enjoyed your stay and look forward serving you soon in the very near future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
1 review
“Stay at comfort suites”
3 of 5 stars Reviewed February 6, 2013

I was very satisfied with my overall stay at the comfort suites, breakfast was great and check in was a smooth and easy process. Also I would like to recognize Mark, he was the front desk associate at the current time being and he was very helpful towards me, he gave me some great restaurant locations and quick easy directions to get there. I will defiantly be back the hotel was extremely convenient with the shuttle bus services they provided, I am extremely satisfied.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Marilyn C about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Chantilly, responded to this review
February 7, 2013
Thank you for your comments and acknowledging Mark for his fine service. We look forward seeing you soon in the near future.

Regards,

Rajesh Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Service was great”
5 of 5 stars Reviewed February 3, 2013 via mobile

Tony and the service staff were more than helpful. Hot Breakfast was awesome. Tony even made us waffles. I've stayed at almost every hotel in the greater Fairfax/DC area and for the price this was definitely best room. Indoor pool was great being that its snowing outside. Short walking distance to many restaurants, shopping and nightlife. 7 Eleven is basically a stones throw from the front door. Dulles/IAD is only a 5-10 minute shuttle ride (Free). I will defintely stay here again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mustang_LT about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Chantilly, responded to this review
February 4, 2013
Thank you for your comments. We look forward seeing you stay with us on a more frequent basis.

Regards,

Rajesh Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JULIAN
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Preferred place to stay in this area.”
5 of 5 stars Reviewed January 24, 2013

This hotel is one of the Best of the Choice Hotel Chain, and one of the Best among Comfort Suites. Everything is immaculate, and the staff treat you like a King. I have never had a bad experience at this location. Absolutely wonderful stays. I have stayed here many times, and it is in my favorites list. I am willing to drive for a way to my work assignments, if I can sleep here at night.
As a Choice Hotel Diamond Member, they have always Upgraded me to a Suite without even asking.

Room Tip: Either the King or Queen Suites are the best.
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by KEVIN N for Chantilly
Ask KEVIN N about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Chantilly, responded to this review
January 25, 2013
Thank you for your comments. We look forward seeing you stay with us on a more frequent basis.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Chantilly

Also Known As:
Comfort Suites Chantilly Hotel
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Address: 13980 Metrotech Drive, Chantilly, VA 20151
Region: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Chantilly
#6 Business Hotels in Chantilly
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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