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“Highly recommended...excellent service and value!” 5 of 5 stars
Review of Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
2.5 of 5 Hotel   |   13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)   |  
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Ranked #8 of 14 hotels in Chantilly
Champaign, Illinois, United States
1 review
“Highly recommended...excellent service and value!”
5 of 5 stars Reviewed January 12, 2013

I stayed only one night at the Comfort Suites, but the room, service, and staff were all excellent. The hotel shuttle was available to take guests anywhere within a 3 mile radius of the hotel and left promptly on every half hour. Tony, who drove the shuttle, was very courteous and friendly and a pleasure to talk to. The staff were ready to help at a moment's notice. The Business Center was also very convenient to use and extremely helpful during my stay. Finally, the price was very reasonable and easily accessible from Dulles. I highly recommend this hotel.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, January 14, 2013
Thank you for your comments and complimenting Tony. We look forward serving you soon.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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348 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2013 via mobile

The hotel was nice but what stood out to me most was the service. Mark was especially helpful he checked me in and was very polite and friendly. He recommended things to do in the dc area and resturants to eat at!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, January 9, 2013
Thank you for your response. We value your feedback and look forward serving you more often on your next visit to our area.

Sincerely,
Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
4 of 5 stars Reviewed January 8, 2013

My stay was great me and my husband both enjoyed the Washington area we felt welcomed from arriving at Dulles with the driver Mark picking us up. he was very polite helped with our bags and recommended quite a few places to eat! The hotel was very CLEAN, comftorable and was in a QUIET area soo we couldnt have asked for more! loved it

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, January 16, 2013
Thank you for your feedback and praising Mark. We appreciate your time and look forward serving you soon.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

This is my second stay at this hotel. I have been extremely happy with both of my visits. The staff if fantastic. Muhammad drove us to the airport and was friendly and helpful. The rooms are clean and comfortable. All of the staff members are courteous and eager to help and answer any questions. I would highly recommend this hotel to anyone travelling to the area.

Room Tip: Check out the room with the large soaker tub. Great after a long plane ride.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, January 7, 2013
Thank you for your response. We value your feedback and look forward serving you more often on your next visit to our area.

Sincerely,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Front Royal, Virginia
1 review
5 of 5 stars Reviewed January 5, 2013

December 23, 2012-Planes were overbooked and next available flight was noon the following day. We were picked up by hotel shuttle about 11:00 PM. Room was very reasonable, clean, spacious, and comfortable. In the morning Tony (shuttle driver) was prompt and polite. Short ride to the airport. Would certainly stay at this hotel again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, January 7, 2013
Thank you for your response. We value your feedback and look forward serving you more often on your next visit to our area.

Sincerely,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buena Vista
1 review
5 of 5 stars Reviewed January 4, 2013

This Hotel provides the best service of the many hotels that I stay at. December 21 was my5th or 6th stay at that facility and I have been pleased with the friendly and helpful staff each time. On 2 trips out of Dulles, They have kept my car and provided airport shuttle at no cost to me.
That is a terrific bonus to a traveler such as myself.
Bob Gay Buena Vista, Virginia

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, January 5, 2013
Thank you for your response. We look forward serving you soon in the very near future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lusby, MD
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 4, 2013

It only cost $60.17 (advance purchase) on Sunday Dec. 30. HUGE room with two televisions & a kitchenette. Very clean & quiet. Great staff-- in the morning Tony appeared to be the only one on duty. He manned the front desk and made waffles-- it was quite busy. He was very polite and worked very hard to accomodate everyone. Loads of restaurants close by.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Dulles Airport, responded to this review, January 5, 2013
Thank you for your response. We look forward serving you soon in the very near future.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Chantilly
#7 Family Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites

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