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Comfort Suites Chantilly: Traveler Reviews

2.5 of 5
13980 Metrotech Drive, Chantilly, VA 20151
Hotel amenities
Comfort Suites Chantilly
Ranked #3 of 14 hotels in Chantilly
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231 reviews from our community

    Trip type
Traveler rating
    126
    72
    18
    10
    5
Date Rating
Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Excellent hotel, good for Dulles and VA, terrible location for DC”
5 of 5 stars Reviewed June 7, 2012

I stayed at this hotel recently for 1 night. I was on business in the Chantilly area, and coming in from Dulles.

The hotel itself was outstanding. Ample parking, large rooms with a great selection of TV. Spacious bathroom and comfortable beds. The air conditioning worked well, and the room was spic and span clean. No complaints whatsoever. In fact the lobby and the passage ways give the impression of being a rather excellent hotel, not a cheap motel at all. And it isn't, I am very impressed with this place.

For going in to DC, this is a terrible location and I would have liked to have gone into DC and then come back to pick up bags before I left town but that was ruled out when I realized how long it would take me to go into town and back. The problem of course is that there is no metro line to Dulles.

The breakfast was free and good too - hot breakfast with sausage and eggs supplementing the usual standard continental breakfast stuff.

But for my purpose in VA, the price and its location near restaurants and a shopping complex in VA, I have no complaints.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask tempoeffects about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Suites Chantilly, responded to this review
June 23, 2012
Thank you for your feedback. We value your comments and look forward seeing you soon in the near future,

Regards,

Rajesh Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
“Enjoyed our stay”
4 of 5 stars Reviewed June 7, 2012

We enjoyed our 4 nights at the hotel. Found the room comfortable and all the staff really nice. Special thanks to Tony who brought calm to a very busy breakfast room. Unlike Mark T i thought that while breakfast was busy and some customers rude the staff did a good keeping order.
My only complain is a lack of exhaust fan in the bathroom

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Peter B about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Chantilly, responded to this review
June 8, 2012
Good Morning,

Thank you for complimenting Tony for his great service and hospitality. We are glad you enjoyed your stay. We look forward seeing you soon.

Regards,
Rajesh Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Good for the price”
4 of 5 stars Reviewed June 5, 2012

As United Airlines screwed most of the us by being late and not helping in finding a hotel at 3.00AM in the morning, I was lucky to find a room at the Comfort Suites. For a cheap hotel, it was convenient enough for me. Tony, the shuttle driver, was kind and helpful.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask asyannis about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Chantilly, responded to this review
June 7, 2012
Good Morning,

Thank you for complimenting Tony for his great service and hospitality. We are glad you enjoyed your stay. We look forward seeing you soon.

Regards,
Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
“Cheap and Noisy”
2 of 5 stars Reviewed May 31, 2012

Stayed for two nights. The hotel was completely full. Across from a party of schoolkids on night one. Banging doors, running along corridors. I didn't come out of my room to complain in case any of them were armed. Breakfast, what a mess with DIY waffles. One kid had 12 hamburger patties for breakfast, he must have been about 300lbs and all of 14 years old. Second night, same again but with a different party of schoolkids.

The room was fine; service OK, but ambience really lousy due to all these ill-mannered and noisy kids. The best thing I can say about the hotel is that it was good value for money.

Room Tip: Watch out for the parties of school kids.
See more room tips
  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Mark T about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Chantilly, responded to this review
June 2, 2012
Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Va
1 review
2 helpful votes 2 helpful votes
“Comfort Suites Chantilly Agent Tony”
5 of 5 stars Reviewed May 30, 2012

Comfort Suites Chantilly is great bargain and their park and fly option is fantastic. Agent Tony drove me to airport and handled heavy bags for me on both ends of trip. Good job!

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Ribar123 about Comfort Suites Chantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va319, General Manager at Comfort Suites Chantilly, responded to this review
June 2, 2012
Good Morning,

Thank you for complimenting Tony for his great service and hospitality. We are glad you enjoyed your stay. We look forward seeing you soon.

Regards,

Rajesh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Chantilly

Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Comfort Suites Chantilly Hotel
Chantilly Comfort Suites
Address: 13980 Metrotech Drive, Chantilly, VA 20151
Region: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Chantilly
#6 Business Hotels in Chantilly
Price Range: $
Hotel Class:2.5 star (2.5*)
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