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“Very Nice - Will Return” 4 of 5 stars
Review of Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
2.5 of 5 Hotel   |   13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)   |  
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Ranked #10 of 14 Hotels in Chantilly
Southwest Virginia
Level Contributor
184 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 374 helpful votes
“Very Nice - Will Return”
4 of 5 stars Reviewed June 8, 2011

The Comfort Suites in Chantilly is a very nice accommodation. The rates are very attractive for the Northern Virginia – D.C. Area. I made my reservation through the Choice Guest Privileges 800 number and check in was quick and easy. Upon checkin I found my room to be very clean and very well attended and the bed well made. The hotel featured free Wireless internet that worked well for the most part. When I checked in I could not connect to the internet and found that the hotel was having a system wide problem. I went to eat and when I returned about an hour and a half later everything was working great. One other minor problem was with the showers. I had to leave the hot water running for about 10-minute before it got hot, but once hot it stayed hot. One other thing that I really hate that is not unique to this property is the 5 small pillows, but they are found in all Choice Properties. When staying at Choice Properties I have to remember to bring my Pillows from home. This property is located in a large shopping area with plenty of restaurants in easy driving distance which is important considering Northern Virginia Traffic. There is a Ruby Tuesdays within walking distance. The morning breakfast tended to be crowded at times but it was well attended throughout the advertised time. In addition to the usual pastries, fruit, muffins, coffee and juice, breakfast also featured eggs and either bacon or sausage and waffles. This property is also located only a mile and a half from Dulles International Airport and the Smithsonian’s Steven F. Udvar-Hazy Air and Space Museum. All in all I was pleased with my two night stay and would consider this property again when traveling in the Northern Virginia Area.

  • Stayed June 2011, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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453 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Elkton, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 22, 2011

Room was very,very clean, I gave it a flashlight check because of all the bug talk in the news. Bed was comfy. We had a first floor king room with single person whirlpool tub (was small), and sofa (not comfy.) The only issue we had was that they didn't tell us that the window & a/c was covered with plastic because the outside was being painted and our room would be stuffy both nights that we stayed there. We couldn't see out. There wasn't a view, but it was wierd not being able to see out. There are several stores and resturants in walking distance. Indoor pool was heated and had a lifeguard. Three pieces of equipment in the workout room ( was very stuffy in there.) Husband was irritated that the soda machine was empty the entire time. Free breakfast was good. Staff was friendly. If you plan on relaxing in the whirlpool tub, make sure your room has the big tub. They have two sizes. We would stay here again.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2011

Our stay at Comfort Suites was wonderful. The room was so clean and so nice. The service at the front desk was excellent and we loved the breakfast. But the best part was the wonderful manager, Cindi Rampulla, who went out of her way to make sure our stay was perfect. Thank you Comfort Suites for a great get away!!!! We can' t wait to return.

  • Stayed March 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lovettsville, Virginia
1 review
5 of 5 stars Reviewed March 31, 2011

Love the new updated room. Very clean!!!!! Staff was very nice and helpful. My teenage boys went down for breakfast and were very happy with the selection. I would come and stay again!!!!! I was most impressed because I didn't wake up with a sore back.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Va
Level Contributor
110 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed November 9, 2010

Nice sized room. Needs a little updating but the front desk person mentioned that the hotel will be doing just that. Comfortable beds. Nice to have the kitchenette. Very convenient to the Udvar- Hazy Center and Dulles. Courteous staff. Carpet could have been vacuumed better in the corner by the AC unit but overall the room was clean. Would stay here again the next time I'm in town.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Conway, South Carolina
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 1, 2010

Large rooms, great breakfast. Desk personel very helpful. Restaurants and shopping within walking distance.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gettysburg
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed August 6, 2010

We have stayed at Comfort Suites before and had good experiences. This was not one of them. Unlike other suite experiences, this room was very cramped...not much more space than a regular room. Once you opened the pull out bed you couldn't walk around. Even though we specified there would be three of us (2 adults and an 11-year-old), the room was not equipped with linens for the pull-out bed or extra towels...we had to keep running to the front desk for things. It was not sparkling clean, particularly the bathroom floor...and had a slight stale odor. The hall noises were very loud. The bed pillows were more like small sofa pillows and very uncomfortable on the neck. Breakfast food...particularly sausage and egg (?) were terrible. We had just stayed at a Marriott Suite hotel in Annapolis the week before and it was SO MUCH BETTER. Tiny, slightly cloudy swimming pool (we had picked it so our grandson could swim...one look at the pool and he changed his mind).

  • Stayed August 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Free Breakfast Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites

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