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Extended Stay America - Washington, D.C. - Chantilly - Airport
2.5 of 5 Hotel   |   4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)   |  
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Ranked #10 of 14 hotels in Chantilly
Omaha, Nebraska
1 review
“Marginal”
2 of 5 stars Reviewed December 7, 2010

The price is good, location good but it is marginal beyond that.
Problems: smell of smoke in non-smoking room, internet service intermittent, heater sounds like it will explode (have to turn off at night as it is too loud to sleep), phone not working some of the time, cleaning service inconsistent (half the time I have to ask for basics like washcloth, kleenex, TP; from day 1-no dishsoap), utensils old & bent, smoke detector hanging from ceiling, sheets need to be replaced as they are threadbare in places, can feel cold air blowing in windows, washers & dryers dirty-some not working.
Next time I'll opt to drive the extra distance to get a clean, quality place.

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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79 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
New Jersey
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 23, 2010

We booked this hotel as it was close to the Air & Space Museum and the price was relatively reasonable. Plus, we did not see too many negatives reported on Trip Advisor. However, we were very much disappointed with our stay. We rquested and were given a non-smoking room, but the room was definitely smoked in previously. Strong odor of smoke as time went on, especially when we were going to sleep at night. Not a very pleasant odor to be breathing. Plus, the hallways had a very odd mix of smells. The thermostat control in the room functioned, but it was very difficult to reach a comfortable temperature. It ended up either too hot or too cold. There was no nightlite or small light to leave on in or near the bathroom, which made it very difficult to find your way to the toilet in the dark if you needed to use the bathroom in the middle of the night. The alarm clock did not work. Glad we had brought our own. The breakfast provided was really bare-bones minimal (although we didn't really expect to eat there anyway) - no cereal choices...just pre-packaged muffins and bagels and some fresh (although didn't look too fresh) fruit (apples and oranges) and coffee. The sign on the hotel outside door said it would be locked after 9:00 PM for security purposes - it never was.
So, sorry to say that we would never stay at one of these Extended Stay Deluxe's again. (And this being the "deluxe", we really did expect a bit more...)

  • Stayed September 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 17, 2010

Barebones, but more than just a motel room--full size fridge, microwave, kitchen sink. Within walking distance of at least four restaurants and Costco and Target are just across the way. Room was clean, staff very pleasant. Amazingly, heard no airplanes. Very nicely landscaped, it's right next to a Marriott Residence Inn, but probably a lot more reasonable.

  • Stayed September 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chantilly,VA
1 review
5 of 5 stars Reviewed January 13, 2010

Its a great hotel to stay in and one price get you in, you do not need to pay for power, water, good service, full kitchen because it all comes with it. When you compare to an apartment you are really better off here....trust me I searched for months. If you want to save hundreds of dollars then go with the best.......EXTENDED STAY.

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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usa
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 6, 2009

I was very pleased with this hotel. The room was large and clean, including the bathroom and kitchenette. The hotel was very quiet and the front desk staff were friendly and helpful. Easy access from Route 28 (between Dulles and I-66). Because it's an extended stay hotel, don't expect lots of staff roaming around or a fancy lobby, but if you are self-sufficient, who needs them? Breakfast is minimal, so you'll probably want to have a bigger breakfast at a local restaurant. Why stay in DC with sirens all night, high prices, and crime when you can stay out here?

  • Stayed August 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Greenville, South Carolina
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 19, 2009

I travel a lot around the country and world for that matter. This hotel has a good staff, very very clean, and good rooms. Well worth every penny.

  • Stayed January 2009, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager20190, Hotel Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review, April 14, 2009
Thank you so very much for your glowing review of Extended Stay Deluxe Washington, D.C. - Chantilly. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Additionally, you can always book the best rate on nearly 700 hotels across the U.S. and in Canada on our website. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano
1 review
3 of 5 stars Reviewed October 22, 2008

Rooms were very comfortable. The Internet connection was a little slow but it worked. Breakfast was only bagels but it's free!

  • Liked — Proximity to business
  • Disliked — Comfort and staff
  • Stayed October 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager20190, Hotel Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review, April 14, 2009
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Washington, D.C. - Chantilly. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is ""Excellence Every Day, Every Way"", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Also, know that any of our nearly 700 Extended Stay Hotels(sm) locations is eager to serve you in most major metro areas in the U.S. and in Canada. Search for them at any time by going to our website. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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Additional Information about Extended Stay America - Washington, D.C. - Chantilly - Airport

Address: 4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly - Airport 2.5*
Reservation Options:
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Also Known As:
Extended Stay Deluxe Washington Dc-Chantilly Hotel Chantilly
Extended Stay Chantilly
Extended Stay America Chantilly
Chantilly Extended Stay

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